A Little Light Outdoor Reading
I saw the most beautiful delivery truck today. Gorgeous, current colors, striking photography all over, eye-catching layout.
Probably for a local business. I can’t tell you.
At fifty feet, I couldn’t read a thing on it, or this might be a whole different post.
What Is Being in Business For? This truck failed utterly. Beautiful, striking, money out the window. I hate that. I want your business to grow and thrive!
Outdoor legibility* rules for trucks, billboards, and other signage:
1. Clear and readable at 100–500 feet: large, bold type (not this kind of bold—bold in the sense of “prominent, standing out”)
2. Short copy (including contact info for trucks!)
3. High contrast colors
4. Simplify, simplify, simplify (must be easily understood and remembered, at a distance, in under 5–10 seconds for motorists)
5. Well-lit (if applicable… not your truck, please!)
Go ahead and be beautiful! Market your business! Just make sure I can read it, okay?
Grow and be well,
Kelly Erickson
*Legibility vs. Readability: There is some debate as to precise definitions, but to rudely gloss over the subject: Legibility concerns letterforms of a typeface (“font”), and how easily recognized they are, which is generally the critical factor in a near-instant read such as outdoor signage; readability concerns the ease of reading a typeface through a longer passage. There are many excellent resources on- and off-line that walk through historic and current preferences, and understanding of legible and readable type. It’s my article and I’m not going to go there with you right now.













20 March 2008, 12:44 pm
This is great. Partially because on the train ride home from the city last night, out the window I saw a lit-up truck. Not lights like you’d find on a store sign - sparkling, flashing lights, like you’d put on a Christmas tree. I watched, stunned that anyone on the highway behind the guy could see the road. Maybe they couldn’t. Despite the lights, I have no idea what the truck was for. Dark truck, dark letters. And it was night. But those lights — wow!
20 March 2008, 1:20 pm
Amy,
How perfectly hideous.
I have that effect on some small business owners. They run right out and do the opposite of what I advise. Eeek!
: )
Regards,
Kelly
21 March 2008, 3:23 pm
Kelly,
I couldn’t figure out how to email you so I hope you don’t mind this mode of thanking you for the excellent comment you made to my own blog posting today on customer service at the DMV and Comcast. I’ll let you add links if you want, but I thought your comments were useful and right on. Thanks for logging in.
And I love your postings too!
21 March 2008, 3:50 pm
Charlie,
Glad to have you pop in to the MCE Blog. Make yourself comfortable! The Trusted Advisor has a place of honor on my crowded shelves, and I’m a loyal fan of the blog, too. I was thinking about commenting before I read your own post script, but after I read that Comcast called and faux-cared at 9am, I had to say just a small something. They really redefine awful Customer Experience. Only a voice as “loud” as yours could get their attention.
I’ve wondered today why I never posted about them. I think it’s because it’s such a given that it doesn’t seem worth the ink. For that search I suggested in the comments: On Yahoo!, you’ll get over 160,000 hits even if you put it in quotes.
Trust’s been a hot topic at a number of blogs I visit lately. Loyal readers, do run over to the Trusted Advisor. This is the real deal. Well worth having in your inbox or RSS feed!
Regards,
Kelly