Comments on: Quit Waiting for Business to Pick Up, There’s Growing to Do! http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/ Go Where Your VisionPoints Thu, 06 Oct 2011 13:16:45 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Extend Your Reach: The 3 Things Charlie Does Right | Maximum Customer Experience Blog http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-19244 Extend Your Reach: The 3 Things Charlie Does Right | Maximum Customer Experience Blog Fri, 06 Mar 2009 10:23:12 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-19244 [...] He comes at the perfect time to capture hungry office workers: After they’ve settled in, but well before lunch so they [...] [...] He comes at the perfect time to capture hungry office workers: After they’ve settled in, but well before lunch so they [...]

]]> By: Kelly Erickson http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-123 Kelly Erickson Fri, 04 Apr 2008 01:20:44 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-123 GirlPie, One thing I learned a while ago in writing a blog article is to stop filling in all the blanks. It's hard because I'm a veteran thesis-writer, but I never get to hear other people's cool ideas if I give all the answers! Thanks for commenting. Your idea for an email "ping" to clients is great—for information workers or any workers. I'm everywhere, within reason. You would have found me at MWP if not over at Naomi's place. (Piquant, indeed!) MWP is one of my five or six "second homes." Their writing is top-notch. Regards, Kelly GirlPie,

One thing I learned a while ago in writing a blog article is to stop filling in all the blanks. It’s hard because I’m a veteran thesis-writer, but I never get to hear other people’s cool ideas if I give all the answers!

Thanks for commenting. Your idea for an email “ping” to clients is great—for information workers or any workers.

I’m everywhere, within reason. You would have found me at MWP if not over at Naomi’s place. (Piquant, indeed!) MWP is one of my five or six “second homes.” Their writing is top-notch.

Regards,

Kelly

]]> By: GirlPie http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-122 GirlPie Thu, 03 Apr 2008 22:08:12 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-122 Down time? What's that? Ha~! Great brainstorming on the bricks+mortar businesses Kelly; but information workers also have occasional down time. One trick for wise use is to have a list of "push-aheads" that you can quickly accomplish in any surprise (or random) short bit of down time. (Push-aheads is my term for actions that move the hero closer to her goal.) Today's example: a phoner got reskedded and I have 15 minutes free after sneaking in some stretches (or twitter or whatever); so my list of those clients I'd like to tickle gets a nice non-mass-like email (I like MyEmma.com) of an immediately useful article, resource, deadline reminder, etc. that's found with one google on a few keywords that apply. Boom: I've provided 10 nice folks something they needed and, more importantly, let them feel attended to with no strings attached. Today's resource was a post on researching locations that I just found and loved over at Men With Pens. Use your down time for your own R+R, for some P+Q, but also for your K+H (kiss & hugs) of your clientele and it will work for you as UP time~ [Thanks for posting over on the piquant ittyBiz - I'd never have found you/subbed otherwise.] Down time? What’s that? Ha~!
Great brainstorming on the bricks+mortar businesses Kelly; but information workers also have occasional down time.

One trick for wise use is to have a list of “push-aheads” that you can quickly accomplish in any surprise (or random) short bit of down time. (Push-aheads is my term for actions that move the hero closer to her goal.)

Today’s example: a phoner got reskedded and I have 15 minutes free after sneaking in some stretches (or twitter or whatever); so my list of those clients I’d like to tickle gets a nice non-mass-like email (I like MyEmma.com) of an immediately useful article, resource, deadline reminder, etc. that’s found with one google on a few keywords that apply. Boom: I’ve provided 10 nice folks something they needed and, more importantly, let them feel attended to with no strings attached.

Today’s resource was a post on researching locations that I just found and loved over at Men With Pens.

Use your down time for your own R+R, for some P+Q, but also for your K+H (kiss & hugs) of your clientele and it will work for you as UP time~

[Thanks for posting over on the piquant ittyBiz - I'd never have found you/subbed otherwise.]

]]> By: Kelly Erickson http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-121 Kelly Erickson Thu, 03 Apr 2008 10:48:44 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-121 Mark, I agree with you. My comfort zone is a very fine place, until that moment when it isn't. Right now I'm really rocking the boat for the MCE Blog (stay tuned for details, probably this weekend I'll tell a bit about it), because though I love how it's going, I really wanted to step outside my comfort zone. A little of each for me, too. Shaun, I agree. Differentiation, your USP, or what I call knowing what Ideal Solution you offer to the Ideal Customer's problem—that is a huge challenge. A willingness to get out and grab the Ideal Customer in some way, rather than waiting passively for business to come to you, can be integral to that Ideal Solution, don't you think? These days, with so many companies sitting on their corporate duffs, getting personal can even be part of your uniqueness. Regards, Kelly Mark,

I agree with you. My comfort zone is a very fine place, until that moment when it isn’t. Right now I’m really rocking the boat for the MCE Blog (stay tuned for details, probably this weekend I’ll tell a bit about it), because though I love how it’s going, I really wanted to step outside my comfort zone. A little of each for me, too.

Shaun,

I agree. Differentiation, your USP, or what I call knowing what Ideal Solution you offer to the Ideal Customer’s problem—that is a huge challenge. A willingness to get out and grab the Ideal Customer in some way, rather than waiting passively for business to come to you, can be integral to that Ideal Solution, don’t you think? These days, with so many companies sitting on their corporate duffs, getting personal can even be part of your uniqueness.

Regards,

Kelly

]]> By: shaun sayers http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-120 shaun sayers Thu, 03 Apr 2008 04:45:28 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-120 The "me too" culture of relication can only result in homogeneity and saturation (let's face it, anybody can copy), but differentiation is a completely different animal. It requires a different outlook and a different set of talents, however the result may be an edge. My business is set up a certain way, and I've introduced things that my competitors just can't copy (their size and strucure would make it too problematic for them). This is a real challenge - is there anything about you or your business, or the way you operate, that allows you to offer things that are difficult to replicate? shaun The “me too” culture of relication can only result in homogeneity and saturation (let’s face it, anybody can copy), but differentiation is a completely different animal. It requires a different outlook and a different set of talents, however the result may be an edge. My business is set up a certain way, and I’ve introduced things that my competitors just can’t copy (their size and strucure would make it too problematic for them). This is a real challenge – is there anything about you or your business, or the way you operate, that allows you to offer things that are difficult to replicate?

shaun

]]> By: Mark Krusen http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/comment-page-1/#comment-119 Mark Krusen Thu, 03 Apr 2008 03:56:27 +0000 http://maximumcustomerexperience.com/2008/04/01/quit-waiting-for-business-to-pick-up-theres-growing-to-do/#comment-119 I've always been a boat rocker. I'll have periods where I just ride along smooth like. Bam I get bored! Time to rock the boat!Can you feel it start to wiggle? I’ve always been a boat rocker. I’ll have periods where I just ride along smooth like. Bam I get bored! Time to rock the boat!Can you feel it start to wiggle?

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