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	<title>Comments on: Tip of the Week: Thank-You Knowts—So Old They&#8217;re New Again</title>
	<atom:link href="http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/feed/" rel="self" type="application/rss+xml" />
	<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-965</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sat, 12 Jul 2008 11:38:53 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-965</guid>
		<description>Beth,

Welcome! She&#039;s a cutie, that kid of mine. &quot;Knowts&quot; kind of works as a memory device for me now. I&#039;m glad you enjoyed it.

Thanks for your comment!

Regards,

Kelly</description>
		<content:encoded><![CDATA[<p>Beth,</p>
<p>Welcome! She&#8217;s a cutie, that kid of mine. &#8220;Knowts&#8221; kind of works as a memory device for me now. I&#8217;m glad you enjoyed it.</p>
<p>Thanks for your comment!</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Beth from Avenue Z</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-960</link>
		<dc:creator>Beth from Avenue Z</dc:creator>
		<pubDate>Fri, 11 Jul 2008 18:45:40 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-960</guid>
		<description>I&#039;m charmed by the word &quot;Knowts.&quot;

Beth from Avenue Z&#8217;s last blog post...&lt;a href=&quot;http://feeds.feedburner.com/~r/lifeonavenuez/dEmp/~3/332825673/&quot; rel=&quot;nofollow&quot;&gt;Five unintentional ramifications from writing this blog&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>I&#8217;m charmed by the word &#8220;Knowts.&#8221;</p>
<p>Beth from Avenue Z&#8217;s last blog post&#8230;<a href="http://feeds.feedburner.com/~r/lifeonavenuez/dEmp/~3/332825673/" rel="nofollow">Five unintentional ramifications from writing this blog</a></p>
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		<title>By: Kelly</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-135</link>
		<dc:creator>Kelly</dc:creator>
		<pubDate>Sun, 04 May 2008 00:34:38 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-135</guid>
		<description>Drew,

Thanks for stopping by! I liked your post on thank-yous. It&#039;s great to see that so many people are closet note-writers. Thank goodness, there are lots of great parents like yours and mine out there, (forcing) encouraging their kids to learn the fine art of plain ol&#039; manners. May we all pass it on to our own little ones. Like many life lessons, they give you the &quot;Aw, Dad&quot; at the time, but later they realize... well, I haven&#039;t gotten that far. Mine still gives me the &quot;Aw, Mama.&quot;

I&#039;ll have to get back to you on that.

Regards,

Kelly
</description>
		<content:encoded><![CDATA[<p>Drew,</p>
<p>Thanks for stopping by! I liked your post on thank-yous. It&#8217;s great to see that so many people are closet note-writers. Thank goodness, there are lots of great parents like yours and mine out there, (forcing) encouraging their kids to learn the fine art of plain ol&#8217; manners. May we all pass it on to our own little ones. Like many life lessons, they give you the &#8220;Aw, Dad&#8221; at the time, but later they realize&#8230; well, I haven&#8217;t gotten that far. Mine still gives me the &#8220;Aw, Mama.&#8221;</p>
<p>I&#8217;ll have to get back to you on that.</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Drew McLellan</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-134</link>
		<dc:creator>Drew McLellan</dc:creator>
		<pubDate>Sun, 04 May 2008 00:18:50 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-134</guid>
		<description>Kelly,

As you know, we are of one mind on this one!  As simple and silly as it sounds, a hand written note is one of the more powerful marketing tools out there.

After you buy the stationary, it&#039;s basically free and takes about 10 minutes.

I wonder what would happen to someone&#039;s business if they wrote one a day?

Drew
</description>
		<content:encoded><![CDATA[<p>Kelly,</p>
<p>As you know, we are of one mind on this one!  As simple and silly as it sounds, a hand written note is one of the more powerful marketing tools out there.</p>
<p>After you buy the stationary, it&#8217;s basically free and takes about 10 minutes.</p>
<p>I wonder what would happen to someone&#8217;s business if they wrote one a day?</p>
<p>Drew</p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-133</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Wed, 09 Apr 2008 01:13:45 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-133</guid>
		<description>Brooke,

I can count on one hand how many I&#039;ve gotten in the past five years. And not use all the fingers. Lost, indeed, but not hopeless. I think there&#039;s an e-backlash starting. May more and more people discover the power of the pen and a piece of paper!

I heard a reporter talking about Charlton Heston yesterday on NPR. He had interviewed him in the 1970s for a local free weekly in D.C., I think, and a few days later he got a thank-you from him. The reporter said in his entire career it remains the only thank-you he&#039;s ever gotten from an actor. Wow.

Regards,

Kelly
</description>
		<content:encoded><![CDATA[<p>Brooke,</p>
<p>I can count on one hand how many I&#8217;ve gotten in the past five years. And not use all the fingers. Lost, indeed, but not hopeless. I think there&#8217;s an e-backlash starting. May more and more people discover the power of the pen and a piece of paper!</p>
<p>I heard a reporter talking about Charlton Heston yesterday on NPR. He had interviewed him in the 1970s for a local free weekly in D.C., I think, and a few days later he got a thank-you from him. The reporter said in his entire career it remains the only thank-you he&#8217;s ever gotten from an actor. Wow.</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Brooke</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-132</link>
		<dc:creator>Brooke</dc:creator>
		<pubDate>Wed, 09 Apr 2008 00:59:12 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-132</guid>
		<description>I have been writing thank you notes for years.  I think it really is a lost art.  My favorite part is getting them!
</description>
		<content:encoded><![CDATA[<p>I have been writing thank you notes for years.  I think it really is a lost art.  My favorite part is getting them!</p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-131</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sun, 06 Apr 2008 14:14:54 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-131</guid>
		<description>Meredith,

Thanks for the comment. Amazement, that really is the word for it. I haven&#039;t stopped smiling since I wrote this, for remembering all the nice things people have said to me about thank-you notes. Glad to know another devotee of the handwritten note!

Regards,

Kelly
</description>
		<content:encoded><![CDATA[<p>Meredith,</p>
<p>Thanks for the comment. Amazement, that really is the word for it. I haven&#8217;t stopped smiling since I wrote this, for remembering all the nice things people have said to me about thank-you notes. Glad to know another devotee of the handwritten note!</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Meredith Hamilton</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-130</link>
		<dc:creator>Meredith Hamilton</dc:creator>
		<pubDate>Sun, 06 Apr 2008 14:01:08 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-130</guid>
		<description>Great post! I discovered the power of the handwritten note a couple of years ago and have received phone calls and emails of amazement and appreciation from those who have received them.
- Meredith
</description>
		<content:encoded><![CDATA[<p>Great post! I discovered the power of the handwritten note a couple of years ago and have received phone calls and emails of amazement and appreciation from those who have received them.<br />
- Meredith</p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-129</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sat, 05 Apr 2008 20:09:03 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-129</guid>
		<description>Brett,

Absolutely. I have friends who actually say that the person who sends the thank-you after the interview is the one who gets the job. It&#039;s that remarkable these days.

Until later,

Kelly

P.S. Re: Nostalgia, which we were discussing elsewhere—I kinda buried my own post with the guest-posting announcement yesterday. Timing is everything. If you haven&#039;t read Experience: New York from Friday, you might get a kick out of it. It&#039;s semi-OT in a good way. I do those once in a while.
</description>
		<content:encoded><![CDATA[<p>Brett,</p>
<p>Absolutely. I have friends who actually say that the person who sends the thank-you after the interview is the one who gets the job. It&#8217;s that remarkable these days.</p>
<p>Until later,</p>
<p>Kelly</p>
<p>P.S. Re: Nostalgia, which we were discussing elsewhere—I kinda buried my own post with the guest-posting announcement yesterday. Timing is everything. If you haven&#8217;t read Experience: New York from Friday, you might get a kick out of it. It&#8217;s semi-OT in a good way. I do those once in a while.</p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/comment-page-1/#comment-128</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Sat, 05 Apr 2008 19:33:33 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/05/tip-of-the-week-thank-you-knowts%e2%80%94so-old-theyre-new-again/#comment-128</guid>
		<description>Kelly, great post today, and it is so on the money.  Never, never underestimate the power of a handwritten note.  The impact is the same whether the thank you is for a gift, or a job interview.  It sets you apart because you took the time to put pen to paper.

Thanks for the words - Brett
</description>
		<content:encoded><![CDATA[<p>Kelly, great post today, and it is so on the money.  Never, never underestimate the power of a handwritten note.  The impact is the same whether the thank you is for a gift, or a job interview.  It sets you apart because you took the time to put pen to paper.</p>
<p>Thanks for the words &#8211; Brett</p>
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