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	<title>Comments on: Beware of Rant!</title>
	<atom:link href="http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/feed/" rel="self" type="application/rss+xml" />
	<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-150</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sat, 19 Apr 2008 11:23:31 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-150</guid>
		<description>Pushan,

I do my vest to rant usefully.
:)

Thanks for stopping to comment, I hope you&#039;ll take a look around and find lots more you can use. Helping managers and owners to create Maximum Customer Experience, one tweak at a time, is what it&#039;s all about here!

Regards,

Kelly
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		<content:encoded><![CDATA[<p>Pushan,</p>
<p>I do my vest to rant usefully. <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Thanks for stopping to comment, I hope you&#8217;ll take a look around and find lots more you can use. Helping managers and owners to create Maximum Customer Experience, one tweak at a time, is what it&#8217;s all about here!</p>
<p>Regards,</p>
<p>Kelly</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Pushan Banerjee</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-149</link>
		<dc:creator>Pushan Banerjee</dc:creator>
		<pubDate>Sat, 19 Apr 2008 11:14:38 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-149</guid>
		<description>Great information and helpful to me as a marketing manager for an IT company. Thanks!
</description>
		<content:encoded><![CDATA[<p>Great information and helpful to me as a marketing manager for an IT company. Thanks!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-148</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Thu, 17 Apr 2008 18:08:18 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-148</guid>
		<description>Darla,

It&#039;s a relational database program. Kinda geeky but very handy for putting info together that you want to reference in different ways, for instance with a contact database, and an orders database, that cross-reference each other. I can find out everything Joe Smith has ordered under his info, and I can also find Joe Smith&#039;s address when typing in his next order.

I hear you about keeping frustrating elements to a minimum. Simplify, simplify, simplify. Of course for me this program usually does that... *sigh.*

It&#039;s amazing how many companies seem to think they&#039;d get along so much better if it weren&#039;t for all these pesky customers.

Thanks for stopping to comment!

Regards,

Kelly
</description>
		<content:encoded><![CDATA[<p>Darla,</p>
<p>It&#8217;s a relational database program. Kinda geeky but very handy for putting info together that you want to reference in different ways, for instance with a contact database, and an orders database, that cross-reference each other. I can find out everything Joe Smith has ordered under his info, and I can also find Joe Smith&#8217;s address when typing in his next order.</p>
<p>I hear you about keeping frustrating elements to a minimum. Simplify, simplify, simplify. Of course for me this program usually does that&#8230; *sigh.*</p>
<p>It&#8217;s amazing how many companies seem to think they&#8217;d get along so much better if it weren&#8217;t for all these pesky customers.</p>
<p>Thanks for stopping to comment!</p>
<p>Regards,</p>
<p>Kelly</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Darla Dixon</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-147</link>
		<dc:creator>Darla Dixon</dc:creator>
		<pubDate>Thu, 17 Apr 2008 13:44:12 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-147</guid>
		<description>Reminds me of a Customer Service Sign: &quot;Please solve your problems in advance so we can better serve you.&quot;

I don&#039;t even know what FileMaker Pro IS. It might be great, but I have been able to get by without it so far. Maybe you should just trash it and try to forget you ever used it.

I&#039;m starting to feel like things this frustrating aren&#039;t worth wasting your wonderful life on!
</description>
		<content:encoded><![CDATA[<p>Reminds me of a Customer Service Sign: &#8220;Please solve your problems in advance so we can better serve you.&#8221;</p>
<p>I don&#8217;t even know what FileMaker Pro IS. It might be great, but I have been able to get by without it so far. Maybe you should just trash it and try to forget you ever used it.</p>
<p>I&#8217;m starting to feel like things this frustrating aren&#8217;t worth wasting your wonderful life on!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-146</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Fri, 11 Apr 2008 21:26:54 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-146</guid>
		<description>Mark,

That really is awful. Keeping you waiting like that! Definitely NOT Maximum Customer Experience, you&#039;re right.

I hope now that you&#039;ve gotten through it, you&#039;re feeling much better.

Regards,

Kelly
</description>
		<content:encoded><![CDATA[<p>Mark,</p>
<p>That really is awful. Keeping you waiting like that! Definitely NOT Maximum Customer Experience, you&#8217;re right.</p>
<p>I hope now that you&#8217;ve gotten through it, you&#8217;re feeling much better.</p>
<p>Regards,</p>
<p>Kelly</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mark Krusen</title>
		<link>http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/comment-page-1/#comment-145</link>
		<dc:creator>Mark Krusen</dc:creator>
		<pubDate>Fri, 11 Apr 2008 20:46:02 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/2008/04/11/beware-of-rant/#comment-145</guid>
		<description>My last few post describe a &quot;Maximum Customer Experience&quot; of a different venue than yours. If nothing else it might make an interesting read.
</description>
		<content:encoded><![CDATA[<p>My last few post describe a &#8220;Maximum Customer Experience&#8221; of a different venue than yours. If nothing else it might make an interesting read.</p>
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