A Monday Series
You’re looking out the window every five minutes. The summer sun is tugging at you. You bit the very hot bullet to Clear Out the Cobwebs on a grey day; you took that fine summer tan of yours to Get Your Picture Taken. Your place of business looks like a million bucks and that executive photo says “Leader.” Still you stare out the window, wanting to do more to expand your company’s Presence.
If you’re burnt-out, antsy, and need to revitalize your attitude as much as your business, this is the series for you. Experience Design for beach-dreaming business owners comes to your summer Mondays.
Summer Is a Great Time to Have a New Logo Designed
Rebrand (verb): To change the brand name, logo, or image of a product or company. (Wiktionary)
Ask me about naming tomorrow. For today, let’s concentrate on that logo—the graphic representation of your company—which is an important part of your image in a customer’s mind.
I know. I told you that you do not need a logo. It’s still true, but you’ve got one, haven’t you? If you haven’t, your wordmark (that’s your company’s name, in its unique, standalone type treatment) may be screaming “dull” under the summer sun.
It’s time for something new. Your business cards, brochures, stationery, signage, website, and blog, will all thank you. Heck, even your Mom might thank you.
Why during a slow season?
You have a little free time to put into researching the change.
Summer=Fresh. Folks expect new rollouts right about now, so it’s not as jarring.
Ease customers into the new design now; as business picks up again, it’s a done deal.
What should you expect from your intrepid designer?
A partner in change. Your designer should ask you tough questions to help you Pinpoint your goals, Vision, and audience for this logo (your Ideal Customer).
A written contract. It doesn’t have to be complex, just what to expect and when and what they will deliver, so everyone is on the same page.
A guarantee. Many designers charge in stages, so that the research and design work they do is paid for (only fair), but the last payment waits until you okay the final design. Of course, so does delivery, so if you’re not satisfied and decide not to pay, the designer doesn’t give you the completed files. Only fair.
Research, BrainStorming, and sketching. Lots of each. The behind-the-scenes processes. You won’t usually see this, though it is where most of the time and work goes.
1–3 concepts for your consideration.
At least one revision. Then they can make good on their guarantee to produce the design you both agreed on.
One final design, with electronic files for sending to your printer and for online use.
Most important things to expect:
Your logo should “feel like” your company (all the preliminary work you and your designer did is reflected here).
Your logo should NOT feel like something you’ve seen before! Yes, with an exclamation point! At revision time, if something is wrong, SPEAK UP. Too many design clients pay for work that is way off the mark or that feels common as muck, but never say a word. To the designer. Badmouthing afterwards is not being a good client. Your designer wants you to grow with your new logo. If you’ve got a bad feeling about the work, don’t just assume they know more than you do. You’ll be unhappy, and you’ll be looking for a new designer within months.
What does good logo design cost?
I know you want the bottom line, so even though the answer is “It depends,” I’m going to give it to you straight. Round figures: $300 USD and up for a good custom logo for your small business. Sometimes, way up. If you see significantly lower price (and you will) on the Internet, the designer is not spending quality time on your project nor making sure that your logo is unique. Can’t. Be. Done.
So, what’s “good”? You know it when you see it, right? What makes a logo design work for you?
Grow and be well,
Kelly Erickson
P.S. If you’d like to begin a rebrand with a new logo, you can contact VisionPoints. We’d love to hear from you—long summer days give us our best ideas for your business.











21 July 2008, 7:57 am
Hey Kelly,
Good suggestion. Small businesses struggle getting good logos and finding competent graphic artists to design one for them. Usually they end up with friend of an employee’s son or something like that. But I found a good resource and blogged about it earlier this summer, it’s called crowdSPRING. The site allows you to submit a bid for your project (like a logo) and then designers from around the world compete for your project. You may get up to 60 choices for $300.
21 July 2008, 8:37 am
I’m going to stand up and protest.
First thing that got me? “If you see cheaper prices, it isn’t good.” That’s not necessarily true, and shopping by price is a poor way to spend dollars. We’ve seen many people shell out big bucks for crap.
Never shop by price. And never box service providers with personal perception by price tagging someone else’s work. We charge less than $300 and trust me, we put a lot of effort and time into creating logos that reflect businesses.
Very honestly, I see a lot of absolute garbage from those high-priced designers out there. How original is an orange M, for example? And that M cost thousands of dollars.
Price is *NOT* a determining factor of design. Sorry. No way. And yes, we’re proof that it *CAN* be done cheaply with high quality.
James Chartrand - Men with Pens’s last blog post…Driving Traffic Using Smaller Shots of Power
21 July 2008, 8:40 am
Logos are hard! People have asked me to do them, because they think I’m such a good artist.
Sure, I can paint a watercolor landscape. But designing a clever logo is a whole different kind of animal, involving a whole different set of skills. It’s not as easy as it looks. (Anyone who doesn’t believe me, try and come up with a logo on your own!)
$300 figure almost seems too little, when you take into account the hours of sketching, doodling, throwing out bad ideas, giving the customer several ideas from which to choose, rough drafts, final drafts, etc. We pay piano teachers more.
The company hockey team where I used to work wanted me to design a logo. I had asked for no payment. Instead, when they printed out all the team Jerseys, I asked to order an extra one for me (so I can get a copy of my work)
Uh, Friar, they said, those Jerseys cost something like 50 bucks. We’ll have to talk about it with the rest of the team.
Long story short. They didnt’ want to even give me a lousy hockey shirt for my troubles.
Needless to say, I didnt’ take the job.
Friar’s last blog post…I tried, but couldn’t eat this candy…
21 July 2008, 9:13 am
Jay,
Thanks for the suggestion. I’ll have to take a look at that.
James,
I understand your frustration with a round figure. Lots of people have no idea what goes into a logo, and they don’t know it can’t be done for the price of a night out at the movies. The round figure gives folks some understanding of a process that lots of people in the design community want to turn into a big mystery.
There were several well-written articles from designers I respect, discussing all the hours and hours of work that goes into a “simple” logo and why it it therefore costly, but only one of them was willing to stand by the word “costly” with figures (and it was not aimed at the little guy) so I decided not to quote them here. “Up to $10,000 and sometimes more” does NOT tell a *small* business owner what to reasonably expect and could discourage someone from even beginning the process!
I certainly did not say to shop based on price. I gave some guidelines as to what to expect from the designer and the process, and what to expect to be billed is part of that.
You and Harry are the exception that proves the rule, dear Pen Man.
And I was feeling neglected after Friday. Shame on me.
Friar,
$300 almost is too little. If the logo is being done with research into the company, their goals, and how to uniquely position them with their mark, then 6 hours’ work (give or take, depending on the designer) doesn’t really seem like much.
Ha ha! If your work isn’t worth $50 to them, then they get what they deserve. Your work should be worth a mint. I’ve seen what you can do.
Regards,
Kelly
21 July 2008, 3:51 pm
Kelly- I love the idea of this Monday series. Summer is a great time to take stock, look around, see what needs refreshing or updating or just even creating in the first place.
I am going to jump on that bandwagon of course and encourage people to PAY for a good design. Look around at what makes a great design. Thumb through some CA, Print and Graphis issues and take a look. Or just wander through a grocery store. Side by side you’ll often see very similar products. I’ll pick one whose” packaging I also like 9 times out of ten.
Good design on a valued service or product does make a difference. Sometimes subtle, sometimes huge. And don’t we want it all working for us?
Janice Cartier’s last blog post…Style and The Key to A Really Fluffy Smoothie
21 July 2008, 4:07 pm
I agree that good logos are hard.Good branding is very serious business.It is hard to b that creative and original enough to stad out from the crowd.
Right now I am looking forward to getting my website up and running and I know I’m working with the right MEN for that job.
Wendi Kelly’s last blog post…Weeds
21 July 2008, 4:47 pm
Janice,
Thanks for all your kind words. I’m glad you’re enjoying the series! In breaking my own projects into summer-sized chunks, I came up with the idea. In twenty minutes I had more for this summer series than I can fit into the remaining Mondays!
Follow-on: Fall is a great time to?
Um, no.
Wendi,
You’ve got the best Men around, that’s for sure. When you’re all set up, you’ll be the rockin’-est Wendi-bird around.
Regards,
Kelly
21 July 2008, 9:47 pm
People will gladly pay 50 bucks for a restaurant meal that will be digested and gone within a day. Or for a mechanic to look at their car and not find anything wrong. Or for a lawyer to talk on the phone with them for 15 minutes.
But ask them to pay $50 bucks for an original piece of artwork, or do design a logo, and GOD FORBID, OH NO….we wont’ do that.
Funny, how that is.
21 July 2008, 10:17 pm
Friar,
Ah, let their cousin Fred handle the jersey. When I go to any specialist, from a hairdresser to a bricklayer to a knee surgeon (BTW, how’s your knee?), I expect to pay them for the time and materials they need to produce a high-quality, long-lasting end result for me, and there are plenty of hairdressers, bricklayers, and knee surgeons who expect to do the same when working with a designer.
If you see a logo as slapping type on a page without misspelling things, and drawing a cute duck to go with it, then cousin Fred is the jersey designer for you.
Until later,
Kelly
21 July 2008, 11:33 pm
@Kelly
Oh, the knee is BUGGERED. I wont’ bore you with details. But it’s gotten much worse.
I’m in the process seeing physiotherapists and doctors (I’m following up a Dr. this week, actually). Arrogant young prick, who treated me like shit last time.
(Now THERE’s a good topic for Maximizing Customer Experience!)
Our great health care system here is free. But it takes months to schedule visits and find out what’s going on. Guess I’ll have to wait and see how it goes.
21 July 2008, 11:34 pm
@Kelly
Hey, your CommentLuv doesn’t seem to be working again. (??)
Friar’s last blog post…Bob Dylan is Messing With Us.
22 July 2008, 7:11 am
Friar,
So sorry to hear that! Tell me what you *really* think of the young doctor! I was hoping that when you got bumped up for that first appointment things would go better.
You’ll either have to write a post about it or bore me in an email. No wonder you’re so anxious to just get out of Dodge. The waiting would drive me batty.
MCE and Canadian healthcare (young arrogant docs in particular)—I’ve heard the horror stories for sure. Personal stories are worse than general horror stories, though. I do hope they get you fixed up (relatively) soon.
*smiles* CommentLuv heard you.
Until later,
Kelly
22 July 2008, 7:20 am
Hmmm… For sure, there are some horror stories out there, but I don’t feel that’s a reflection on Canadian health care in general. Horror stories happen to everyone in any country.
Heh, at least we aren’t going bankrupt to get treatment.
@ Friar - what happened to your knee? Now I’m curious.
22 July 2008, 7:58 am
James,
We hear talk of long waits, little choice, etc. There’s a lot of politics involved in what people in the U.S. hear, but much of what I’ve personally heard has been from Canadian friends, not politics. My personal opinion (shh, no politics) is that the horrors of too many people not having healthcare (or insufficient) here are far worse horrors.
The way word-of-mouth works, of course, horror stories are what spreads easiest and fastest. Who calls or writes to tell you nothing went wrong with their doctor the other day?
Later,
Kelly
22 July 2008, 8:07 am
Most conversations with people I have simply mention they went and the results of what happened, lol
Long wait is relevant to the situation - emergency divisions are always open, and the wait depends on how busy the hospital is. Visiting a doctor takes about 1 to 3 weeks in Quebec for non-urgent care. Yes, surgeries do have longer waiting lists, depending on the type of surgery, its commonness, and how many people need it. Some less than a month, some up to a year.
True about people loving to spread bad news, though, but it’s important to remember that for each bad news story, there are plenty of good experiences that never get talked about.
I think the topic is just one of those ones that strikes a note in me because I’m uber careful about not dissing other people’s countries or culture
22 July 2008, 8:17 am
Yes, which is why I wanted to mention that what I’ve heard is firsthand, not from the mouth of various and sundry vested interests. At one point I nearly moved to Toronto (several years ago) and still may. I had Canadian friends who tried to give pros and cons, and healthcare is a topic people with different systems can go back and forth on at length.
Poor Friar has been trying to get this dealt with for quite some time. He’s in the Long Wait, for sure.
22 July 2008, 11:09 am
@James
I was carrying a canoe on my head a few months ago. Knee was sore, and it’s steadily gotten worse.
I’ve had multiple surgeries on it before…so it could be arthritis, or maybe something is torn. They’re still in the process of finding out. (Though I suspect it’s the latter).
@Kelly and James
Without getting into politics….I think if you’re a minimum-wage worker in the States with no health plan, you’re screwed. But if you have a high-paying job with medical benefits, you’re probably MUCH better off than in Canada.
Health care here varies. Its’ different from province to province. It’s possible Quebec is better off. I know Ontario is close to the bottom of the list, especially Eastern Ontario.
It’s not just random “horror stories” or isolated incidents. These problems are province-wide, and it’s in the news on a regular basis. And I’ve experience a lot of this on a first-hand basis.
Oh well.
Whattya gonna do?
(Except go to the States for better treatment, if you can afford it $$$$$$). Lots of Canadians do.
Friar’s last blog post…Bob Dylan is Messing With Us.