The Real-World Test—We’re Naming Names!
This is the last part of our Naming 101 series. In part one we looked at 13 “Do”s: the crucial research and development issues surrounding your choice of a name for your firm, product, service, or division. In part two we examined the “Don’t”s that you must avoid, in order to use your name to grow your business.
Let’s look at examples of companies that do and don’t follow these naming strategies. For links to all the articles in this series, click here.
Ten Names That Create Growth (with levels of understanding, positive associations, and “sticky” memory hooks)
Target
Burger King
Gap
Stayfree (Feminine products. Great name)
Apple (Part of the backstory here, legendary by now, is that Apple was mainly aimed at teachers and schools in the beginning. An apple a day, get it? As the backstory is forgotten, this is becoming a break-the-mold name)
Nike (Winged Victory. Genius)
TGIFriday’s
Home Depot
SuperFresh (Grocery chain)
Baby Phat (You may not get it, depending on your age, but it hits the target market perfectly)
Ten Names That Break the Mold (Do you have the time and the $ to do this?)
McDonald’s
Yahoo!
Kodak (The back story to this name as I understand it, was that George Eastman wanted a word that has no direct or implied meaning in any language. With powerful marketing and a strong early position in a skyrocketing field, they took off in spite of the handicap, but do they have what it takes to keep their name foremost in your mind anymore?)
…for Dummies (You wouldn’t think that would be a draw, but it works like anything on our collective insecurities)
RIM’s Blackberry (You mean, that used to be a fruit?)
FedEx (Some think that, gorgeous Landor-designed logo aside, the changing of their official name from Federal Express—has meaning—to FedEx—nonsense word—was an error. Just let the public nickname you, like Mickey D’s, don’t fall for the lure… However, the revamp has clicked. When it’s gotta get to Grandma or the VP now, what do you say? “I’ve got to go FedEx this.” Not, “I’ve got to go UPS this.” It’s a verb now, like Google or gluestick, and they own it. Nice work)
Virgin anything (Who’d have thought that Richard Branson could take a word we barely mention in public unless it has “Mary” after it and make an empire out of it? Even when a new Virgin concept misses, everyone is listening, because like FREE and SEX, the word draws you in on curiosity alone)
Starbucks (Search their website for a while and you’ll find the genesis for the name is the character of first mate in Herman Melville’s Moby Dick. Okay, I barely skimmed it in high school or maybe I’d have known that already. Even more than Blackberry and Virgin, they have completely taken over this word)
Names That Waste Dollars and Retard Growth (I Couldn’t Stop at Ten!)
Accenture (Huh?)
Avaya (Ditto)
Ameriprise (Are we still worried about being at the front of the yellow pages here?)
Acme (C’mon, even if you live with this large grocery store chain near you every day, don’t you sometimes think of the RoadRunner? Does the name say anything to you about their value?)
Lowe’s (a. What’s a Lowe’s? b. Why is the old movie-theatre group doing home improvement? [They’re not, that’s Loew’s.] Oh, that’s cleared up)
Boston Market (I don’t associate Boston with chicken anyway—and I’m from there—but at least Boston Chicken gave me something tasty to think about, however limited. “Market”? Can I shop for groceries there?)
Wawa (It’s a chain of convenience stores. There is a backstory, but I don’t care and most customers don’t know. If you’re not from around southeastern PA, you probably think of your one-year old nephew asking for a drink… of wawa.)
Exxon, BP, Sunoco… (I could keep going. You argue: They’re huge! Whaddya mean, retard growth? Let me ask you this: Do these names make you feel loyal? Describe the unique value of the chain? If you’re like most, when you need gas, you stop. Where the cheapest stuff is. No loyalty at all. Bright naming spot in the fuel firmament: Mobil, whose name implies exactly what I want out of fuel: to be mobile again.)
AstraZeneca (Don’t get me started on pharmaceutical companies’ names. Doesn’t anyone in an industry dedicated to helping people heal want a name that reflects this? And while I’m on the subject… Xanax, Zyrtec, Advil…)
Hertz (Sounds like…)
With a memorable business name you’ve got a one-second ad that can help you grow faster, every day. I hope that Naming 101 has given you a head start on choosing a great name for your business.
For the sticklers out there: Nine. Yah, yah, I know. I got stuck. If you’ve read the series, you understand Naming 101 now—Who else can you think of that breaks the mold with their name, ignoring the rules and still burning up the balance sheet?
Grow and be well,
Kelly Erickson













25 July 2008, 9:43 am
When Wendys became popular ( does it have an apostraphe?) I thought they were going to be a goner)I didn’t think anyone in the world was going to eat hamburgers at a joint named after a girl ( Let alone the fact that they spelled it WRONG) When I heard it had made it up to #3 ( Don’t know if that’s still true now that Dave is gone) I was shocked. Variety and service gave them an edge I guess.
25 July 2008, 10:00 am
I always thought Blockbuster was a perfect name for a video rental store. And along those lines, in Canada Famous Players calls their chain of “mega” theatres “Silver City” — perfect name as well.
In the “what were they thinking?” category: Abilify, some type of antidepressant, makes me cringe. (I haven’t seen the ads lately — did they pull it?)
And I’ve never understood Amazon. I’m sure there is a story there, but the first time I heard the name, I thought of all these trees being cut down so they could sell books. (I’m not a flag-waving environmentalist or anything, but the only connection I can see between “Amazon” and “books” is “trees”…)
I also don’t quite get “Borders” — great name, perhaps, for a duty-free shop, but what does it have to do with books? In Canada we have “Chapters”, which you can put in my “perfect name” pile…
BTW – McDonald’s got its name because originally it was owned by two brothers named McDonald. Ray Kroc, apparently, was inspired by the way they did things became their business partner. Somewhere along the way they decided to part ways, and Ray Kroc got full control of the business. The brothers got their original store back, but found out that in the terms of the agreement, they could no longer call their restaurant “McDonald’s”. They called it the “Big M”, but Ray Kroc opened a McDonald’s up the road from them and drove them out of business…
~Graham
25 July 2008, 10:14 am
Again, I refer to Quebec (only because their language laws result in the most RIDICILOUS business names).
In the late 70′s, when stores couldnt’ display English, they all changed their names.
Simpons’s became Simpson. Eaton’s became Eaton. etc…
All the apostrophe S’s were removed (and are probably still stored in a ware-house somewhere).
It looked great, too, with all the major stores signs having faded patches of paint, where the S’s used to be!
In downtown Montreal, Schwartzes Hebrew Delicatassen (a 60 year old landmark) had to change to “Charcuterie Hebraique Schwartz”. The new name sounded so awkward, it became an inside joke for Montrealers.
There was also store called “The Warehouse”.
But they changed the name (I suspect with tongue-in-cheek) to “La Ouere-Asse” (So it would phonetically sound the same, but with “French” spelling).
That last one was my favorite!
(I don’t think it’s still in business, though)
25 July 2008, 10:16 am
Hahah!
Wawa is a town in Northern Ontario, Pop. 3000, just off Lake Superiour.
I think it’s Ojibway for “Goose”.
There’s 50 foot giant goose at the tourist information center, just off the Trans-Canada Highway, if you ever drive through that area.
25 July 2008, 10:19 am
Kelly: You were ON when you wrote this post! I was laughing all the way through it. Clever, but in a good way!
The points you make here are very good, and I don’t think anyone would be unclear as to your message. With relief, I think EditQuest says exactly what I want to say.
PS. I have tried to read MB several times. Never made it to Starbucks, because I didn’t recognize the name! Thank God they didn’t name the chain Queequeg!
25 July 2008, 10:52 am
Wendi,
LOL they spelled Wendy’s wrong. How dare they? Yes, I believe they’re still number 3. I agree—that’s a great example of how do they hold on with this name?
Graham,
Because of my long love/hate relationship with McD’s, I know of the backstory to the backstory… I already get too many search hits for them, I fear talking about them too much!
(Ray was originally a milkshake-machine salesperson, I believe, and ran into them trying to sell his wares. He could have rebranded to Kroc’s at that time, but thank goodness, he didn’t.)
Amazon: We’re supposed to see “amaze” in it, which I do because I adore them, but even with my undying love I’ve always been disturbed in the environmentalist way, about the rainforest and cutting down trees, like you.
That’s an excellent mold-breaker. They’ve almost taken over the meaning of the word.
Friar,
I want a museum of all the removed ‘s. That would be awesome.
Wawa: yes. Quick glossover: this area—north Delaware/southeast Pennsylvania—is the land where Canada geese come to breed (my brief take on the phenomenon here) in droves. Hence the “Wawa” name.
You had to make me tell the backstory, didn’t you.
Steph,
Thanks, thanks!
EditQuest: levels of understanding, positive associations, and “sticky” memory hooks—check. Brett can come work for me any time. ‘Fraid it might be a paycut from nookular engineer, though.
I’d like to say reading Moby Dick properly is on my list of things to do before I die…
but it’s not.
Regards,
Kelly
25 July 2008, 11:27 am
Gap? You’re going to have to explain that one to me.
Nermal
25 July 2008, 11:52 am
@Nermal – I’ve always taken it two ways: the “Gap” between childhood and adulthood (nothing too dressy, but then nothing too childish either) and the “Gap” between cheap department store clothes and expensive, trendy clothes. Today you’ve got J. Crew, American Eagle, and whatever else is hot these days. Back when it opened, there wasn’t a whole lot in this market, so it was literally filling the gap.
@Kelly — wasn’t aware of the love/hate thing, so I’ll key it down. Yes, Kroc’s would have been good if it was a soup bar, but that’s about it.
And I never got the “amaze” part of Amazon. I seem to remember that when Bezos (sp?) decided to open an online bookstore, he hunted for the shortest domain name still available, and Amazon was one of the last. That was near the time when all the normal dictionary names were almost gone (as I recall…) But I still thought it was a pretty unobvious name.
@Kelly & Friar — didn’t know that about Wawa! But then, I’ve been driving through there ever since I was a kid, so I guess I never considered the origins of the name. It was always just the place with the big goose — one of the many landmarks on the way to TO.
Great to hear about the PA connection. Do you still get a lot of geese there? There’s been a real problem with them not migrating in the winter because they find city “hot spots” to live in (sewage ditches and ponds that never freeze over, etc.), and because people keep feeding them. I mean many do (as far as I know — I still see them fly over in the fall) but not as many as before.
~Graham
25 July 2008, 12:00 pm
I discovered WaWa’s last year and totally LOVE those stores. I force my husband to transport their coffee when he travels in WaWa country! (Fortunately, coffee isn’t considered a security risk!)
I wondered why they hadn’t branched out further, but you’ve just explained it! I had to be lead by the hand into one and probably wouldn’t have done so without personal persuasion!
In other words, the moral to the story is a GREAT business can overcome (to some point) a lousy name – says she who is the QUEEN of lousy business names!
25 July 2008, 1:33 pm
Nermal, Graham,
I think the Generation Gap is what they originally meant, as in “don’t trust anyone over 30″ thinking. (Now, of course, folks who thought that way *are* the ages they were worried about, and Lauren Hutton is comfy in a Gap T-shirt. Who isn’t?) What I like about it is that now it does have layers of meaning added to it, as Graham points out.
Graham,
Keying it back: No need to do that!
When I see my McDonald’s search rankings soar just because I talk about them in both best of and worst of examples, it cracks me up. Who knew so many people think they still have something to teach?
Geese: Yes, they blacken every remaining field in the region for a couple of months. When I first moved here I was astonished at the annual infestation. Now it’s just part of life here.
Kathy,
I know a lot of people rave about their coffee, but I had no idea it was a hot export. Too funny!
Yes, they’ve overcome it to an extent. But many convenience stores live for the pass-through customer such as you, and I have to say that hey must get a lot more pass-bys than necessary because of the odd, unhelpful name.
Welcome, Nermal and Kathy, thanks for your comments!
Regards,
Kelly
25 July 2008, 1:43 pm
Kelly
I checked out your goose post. Had to laugh.
Yes, two geese are beautiful.
But sixty is invasion of manure-generating hissy-bitches.
(As you might recall from an older post I wrote..)
25 July 2008, 2:33 pm
Friar,
I remember the post well, and believe me, I know. Ick.
Two, acting as sentinels for their peculiar nest, are kind of majestic, though. (Shows how urban our area of the world is getting when an office rooftop looks like a good place to nest!)
Until later,
Kelly
25 July 2008, 3:15 pm
Just a bit of trivia here. Canada geese were overhunted and almost extinct by the 1930′s. Even as recently as 1968, there were only 1000 in the entire province of Ontario.
Now they’re in hordes everywhere.
So that’s at least one wildlife recovery success story.
HISSSSS HISSSSS HISSSSSssssssss!!!!
Friar’s last blog post…My Dog Basil is So Special
25 July 2008, 9:47 pm
Friar,
It’s a good thing. Just think how much we’d miss them if they weren’t around. Hiss, hiss.
26 July 2008, 7:43 am
Kelly,
See, told you I was late to the party!
Not only did they spell Wendi incorrectly, they got the hair colour wrong.
I think Acme would be good as long as it actually *did* represent a line of products from the Road Runner Show. Gadgets that exploded whenever you tried to use them. That could be good for a novelty / prank store.
I’d come to work for you for a pay cut, as long as the sunsets are nice where you live and there’s easy access to the ocean. Sure there’s lots of water where we live, but I’m an ocean kind of guy. The muddy creek we live on doesn’t cut it for me…
I’ve always found car names to be the same – who comes up with them? What the heck is an Altima? Sounds like an alternative, but to what? A Corolla? What the heck is that?
-Brett
Brett Legree’s last blog post…viking fridays – burn the boats.
26 July 2008, 9:39 am
Brett,
I’ve lived near the Acme chain for a long time, and maybe, maybe it’s me, but I don’t think so. I never think grocery store first. Goofy.
I don’t think I could call it easy access, unless you want to go in the dead of winter. I don’t go very often (read: almost never), but I know from friends who can’t resist the lure that the traffic make the 2-ish hour drive at least double in season. Sometimes worse.
No thanks, I have a pool. (When I want to get away, off to the mountains in New York.) Obviously, a lot of people are willing to do it.
Sunsets, on the other hand… they’re good anywhere if you have a mind to look for them, aren’t they?
Car names—oh, yes, there are a lot of horrid ones. That’s a truly mixed bag, though, becuase there are some really good names, too. Caravan? Love that. Mustang? Super. The various numbered ones (Lexus in particular)—what are a few numbers supposed to evoke? *yawn*
Nobody makes it to every party, but I keep the good beer hidden in the fridge in case you come late, Brett. Always a party for you.
Until later,
Kelly
26 July 2008, 9:45 am
Kelly,
No, it isn’t just you. I’d never think “groceries”. Piggly Wiggly? Maybe.
Yeah, I hear you about the numbered cars – usually the numbers are (some variation of) the displacement of the motor. So, Lexus IS350 = 3.5 litre motor. I guess it’s a “penis size” thing (let’s see if this makes it past the spam filter!)
Well, easy ocean access or not, if you have good beer in the fridge, I’m there.
And yours is one of my “can’t miss” parties, no matter what or how late I am. There are many parties, and they are all pretty good, but I refuse to miss yours.
-Brett
Brett Legree’s last blog post…viking fridays – burn the boats.
26 July 2008, 9:58 am
Brett,
*big grin* Thanks so much. That means a lot coming from you.
Piggly Wiggly… none here, but don’t think I could shop at one. Sounds like I’m going off my diet and the whole world knows it. “I’m going to the Piggly Wiggly!” Nope. Don’t think I could do it.
Later,
Kelly
P.S. Akismet must take Saturday mornings off. Ho ho!
26 July 2008, 10:24 am
LOL – it’s funny, I was going to mention the Piggly Wiggly as a great name (it’s fun, and obviously memorable…) but then I started to think the same thing: what kind of name is that for a grocery store? BTW, is this just a NY state grocery store, or are they throughout the US?
Yeah, in this day and age the diet reference would certainly come up. But if you are shopping for bacon, you don’t want to think pigs. It would be like naming Ponderosa or [enter your local steakhouse here...] the “Slaughterhouse Five”.
It would be especially bad if they also served trout…
~Graham
Graham Strong’s last blog post…What the Heck is Blog ROI?
26 July 2008, 10:40 am
Graham,
I think they’re in the U.S. south, mainly. I’ve never seen one in NY.
LOL LOL. Slaughterhouse Five—eww!
I’m going to be thinking about that the rest of the day now.
Until later,
Kelly
26 July 2008, 10:45 am
I just looked it up — you’re right, they are mostly in the south, but there is one in Duluth, MN, a place that us Thunder Bayites used to travel to for a weekend vacation. That must have been the one I was thinking of. I know I’ve been to one before (and not in the southern States…) but I thought it was Niagara Falls, NY.
Wonder why there’s one all the way in Duluth?
~Graham
26 July 2008, 10:49 am
P.S. – So Brett, how did you come across Piggly Wiggly then? It just made sense when I thought it was Niagara, but since it isn’t…
~Graham
Graham Strong’s last blog post…What the Heck is Blog ROI?
26 July 2008, 2:24 pm
I know what you mean, it does make you feel sort of gross going into one.
I went into one while on a road trip with friends to South Carolina, and I can’t really remember where it was.
Speaking of gross food, check this out:
http://www.youtube.com/watch?v=5LWL2Ii7rxo
Makes me hungry! (not)
-Brett