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	<title>Comments on: Observing a Dead Mouse</title>
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	<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: Inspiration Points: Bill Gates on Bad Experience :: Maximum Customer Experience Blog</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-3545</link>
		<dc:creator>Inspiration Points: Bill Gates on Bad Experience :: Maximum Customer Experience Blog</dc:creator>
		<pubDate>Wed, 10 Sep 2008 09:30:17 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-3545</guid>
		<description>[...] (I&#8217;m thinking of cable companies and cell phone carriers, in addition to moguls who make hard-to-install mice), but what amazes me is, why would any industry want to ignore the most vocal of Experience Design [...]</description>
		<content:encoded><![CDATA[<p>[...] (I&#8217;m thinking of cable companies and cell phone carriers, in addition to moguls who make hard-to-install mice), but what amazes me is, why would any industry want to ignore the most vocal of Experience Design [...]</p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1765</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Sun, 10 Aug 2008 15:20:57 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1765</guid>
		<description>@Friar,

Yeah, the machine you were using last night... well, luckily that&#039;s just the &quot;game box&quot; and media centre.  Well, I suppose he could muckety-muck up something but he&#039;s just learning.

(Actually, he&#039;s pretty smart - he installed a game by himself off of my Steam account)

-Brett

Brett Legree&#8217;s last blog post...&lt;a href=&quot;http://feeds.feedburner.com/~r/6weeksca/~3/359382843/&quot; rel=&quot;nofollow&quot;&gt;viking fridays - the worst sickness.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>@Friar,</p>
<p>Yeah, the machine you were using last night&#8230; well, luckily that&#8217;s just the &#8220;game box&#8221; and media centre.  Well, I suppose he could muckety-muck up something but he&#8217;s just learning.</p>
<p>(Actually, he&#8217;s pretty smart &#8211; he installed a game by himself off of my Steam account)</p>
<p>-Brett</p>
<p>Brett Legree&#8217;s last blog post&#8230;<a href="http://feeds.feedburner.com/~r/6weeksca/~3/359382843/" rel="nofollow">viking fridays &#8211; the worst sickness.</a></p>
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		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1764</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Sun, 10 Aug 2008 14:32:38 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1764</guid>
		<description>@Brett

Curious fingers, eh?    What was that you mentioned about your oldest messing with the applications from your main computer? :-)</description>
		<content:encoded><![CDATA[<p>@Brett</p>
<p>Curious fingers, eh?    What was that you mentioned about your oldest messing with the applications from your main computer? <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1763</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Sun, 10 Aug 2008 13:38:24 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1763</guid>
		<description>Kelly,

LOL that&#039;s true the iSkin would do that (I just wondered, I had to get one as I used to use one back in &#039;03-&#039;04 when I had a Ti Powerbook at work - you needed the iSkin or the oil from your fingers would transfer a keyboard pattern to the LCD...)

Believe me I know.  The computer has a nice little bag where it lives when I&#039;m not around it.  Too many little curious fingers wonder what is that softly blinking light on the front... followed by, &quot;let&#039;s draw on this with a Sharpie!&quot;

-Brett

Brett Legree&#8217;s last blog post...&lt;a href=&quot;http://feeds.feedburner.com/~r/6weeksca/~3/359382843/&quot; rel=&quot;nofollow&quot;&gt;viking fridays - the worst sickness.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Kelly,</p>
<p>LOL that&#8217;s true the iSkin would do that (I just wondered, I had to get one as I used to use one back in &#8217;03-&#8217;04 when I had a Ti Powerbook at work &#8211; you needed the iSkin or the oil from your fingers would transfer a keyboard pattern to the LCD&#8230;)</p>
<p>Believe me I know.  The computer has a nice little bag where it lives when I&#8217;m not around it.  Too many little curious fingers wonder what is that softly blinking light on the front&#8230; followed by, &#8220;let&#8217;s draw on this with a Sharpie!&#8221;</p>
<p>-Brett</p>
<p>Brett Legree&#8217;s last blog post&#8230;<a href="http://feeds.feedburner.com/~r/6weeksca/~3/359382843/" rel="nofollow">viking fridays &#8211; the worst sickness.</a></p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1761</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sun, 10 Aug 2008 13:03:04 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1761</guid>
		<description>Brett,

If I had an iSkin, I think I would have noticed the sticky heat faster. No, I like mine plain vanilla. No one is allowed to eat/ drink near the MacBook, so hopefully other than the usual wear and tear, it will remain safe.

She says, feeling momentarily paranoid...

Glad the visit went well.

Later,

Kelly</description>
		<content:encoded><![CDATA[<p>Brett,</p>
<p>If I had an iSkin, I think I would have noticed the sticky heat faster. No, I like mine plain vanilla. No one is allowed to eat/ drink near the MacBook, so hopefully other than the usual wear and tear, it will remain safe.</p>
<p>She says, feeling momentarily paranoid&#8230;</p>
<p>Glad the visit went well.</p>
<p>Later,</p>
<p>Kelly</p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1760</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Sun, 10 Aug 2008 12:04:41 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1760</guid>
		<description>Kelly,

Yes, a great time was had by all... one of my young triplets was crying when Francis departed (he&#039;s really good with children).

Hey, do you have one of those iSkin things for your keyboard?  I couldn&#039;t live without it.

-Brett</description>
		<content:encoded><![CDATA[<p>Kelly,</p>
<p>Yes, a great time was had by all&#8230; one of my young triplets was crying when Francis departed (he&#8217;s really good with children).</p>
<p>Hey, do you have one of those iSkin things for your keyboard?  I couldn&#8217;t live without it.</p>
<p>-Brett</p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1740</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sun, 10 Aug 2008 01:57:27 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1740</guid>
		<description>Friar,

Muggy! (How to get me riled up in one easy lesson...)

On Wednesday, I was siting at home in the evening, blogging my head off. What&#039;s new? Anyway, it was so hot and humid in my living room that my fingers were sticking to each key as I typed. It felt weird but I was so busy I didn&#039;t realize what it was.

It wasn&#039;t until my fingers started making little ripping noises coming off the keys that I figured I&#039;d better get up and turn the a/c on.

UGH. You do not want this.

I hope you all have a grand time.

Later,

Kelly</description>
		<content:encoded><![CDATA[<p>Friar,</p>
<p>Muggy! (How to get me riled up in one easy lesson&#8230;)</p>
<p>On Wednesday, I was siting at home in the evening, blogging my head off. What&#8217;s new? Anyway, it was so hot and humid in my living room that my fingers were sticking to each key as I typed. It felt weird but I was so busy I didn&#8217;t realize what it was.</p>
<p>It wasn&#8217;t until my fingers started making little ripping noises coming off the keys that I figured I&#8217;d better get up and turn the a/c on.</p>
<p>UGH. You do not want this.</p>
<p>I hope you all have a grand time.</p>
<p>Later,</p>
<p>Kelly</p>
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		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1737</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Sun, 10 Aug 2008 00:27:18 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1737</guid>
		<description>@Kelly

Awww..dont&#039; worry.  I like to vent about work, but I&#039;m not fuming mad about this (It&#039;s so MINOR compared to the other stuff...it dosen&#039;t even register)

No, I wont&#039; go into work with a Mad-On.  Except for the few minutes I wrote this, I wasn&#039;t thinking about work in the very least.  (Except, only to decide which week I want to take off for vacation!) 

As for sun...HAH!   It&#039;s cloudy, dark, with intermittent showers.  Barely reaching into the 70&#039;s.  You almost need to wear a sweater outside.  Same weather for tomorrow.  And for Monday    

Please send some of the muggy weather our way. 

Anyway, I&#039;m soon on my way to Brett&#039;s  (to drink more brown pop).   We might even have a bonfire...!!!

Friar&#8217;s last blog post...&lt;a href=&#039;http://deepfriar.wordpress.com/2008/08/08/travels-with-the-bear-where-buffalo-roam-or-fly/&#039; rel=&quot;nofollow&quot;&gt;Travels with the Bear:   Where the buffalo roam (or fly).&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>@Kelly</p>
<p>Awww..dont&#8217; worry.  I like to vent about work, but I&#8217;m not fuming mad about this (It&#8217;s so MINOR compared to the other stuff&#8230;it dosen&#8217;t even register)</p>
<p>No, I wont&#8217; go into work with a Mad-On.  Except for the few minutes I wrote this, I wasn&#8217;t thinking about work in the very least.  (Except, only to decide which week I want to take off for vacation!) </p>
<p>As for sun&#8230;HAH!   It&#8217;s cloudy, dark, with intermittent showers.  Barely reaching into the 70&#8242;s.  You almost need to wear a sweater outside.  Same weather for tomorrow.  And for Monday    </p>
<p>Please send some of the muggy weather our way. </p>
<p>Anyway, I&#8217;m soon on my way to Brett&#8217;s  (to drink more brown pop).   We might even have a bonfire&#8230;!!!</p>
<p>Friar&#8217;s last blog post&#8230;<a href='http://deepfriar.wordpress.com/2008/08/08/travels-with-the-bear-where-buffalo-roam-or-fly/' rel="nofollow">Travels with the Bear:   Where the buffalo roam (or fly).</a></p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1727</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Sat, 09 Aug 2008 20:37:00 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1727</guid>
		<description>Friar,

Pity really isn&#039;t enough. My goodness! Treating you like you&#039;re in nursery school. Nursery school for PhDs. Shameful.

You&#039;ll rile yourself up, talking like this, you know. Walk back in to work Monday with &quot;a mad on,&quot; as my mom says. I hope you&#039;re soaking up some sun right now, far from these madding thoughts.

Later,

Kelly</description>
		<content:encoded><![CDATA[<p>Friar,</p>
<p>Pity really isn&#8217;t enough. My goodness! Treating you like you&#8217;re in nursery school. Nursery school for PhDs. Shameful.</p>
<p>You&#8217;ll rile yourself up, talking like this, you know. Walk back in to work Monday with &#8220;a mad on,&#8221; as my mom says. I hope you&#8217;re soaking up some sun right now, far from these madding thoughts.</p>
<p>Later,</p>
<p>Kelly</p>
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		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2008/08/08/observing-a-dead-mouse/comment-page-1/#comment-1721</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Sat, 09 Aug 2008 14:13:58 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=201#comment-1721</guid>
		<description>@Kelly 

Hahah!  I remember it only too well.   Yes, I went home, only I got nailed for it.

It was 1:30 PM, stinking hot, no air conditioning.   We stuck around our sweltering dark offices until 2:30.  There weren&#039;t any bosses around to ask.   We had no idea how long the power would be out (it&#039;s not unusual to go down for 4-5 hours at a time, here). So we went home. 

The following Monday, I was told that those extra two hours would come out of my own time, because I left early.  

I called my Union Rep, and asked, what are the rules, regarding power outages? 

The answer was that officially, unless you&#039;re told otherwise, you sit at your desk and do whatever work you can.   If your office is unfit to work in, then you go outside, and sit under a tree, and you spend your time reading Quality Assurance Manuals or something.

God Bless the Widget Factory.

Please, sir, may I have some more?  :-(

Friar&#8217;s last blog post...&lt;a href=&#039;http://deepfriar.wordpress.com/2008/08/08/travels-with-the-bear-where-buffalo-roam-or-fly/&#039; rel=&quot;nofollow&quot;&gt;Travels with the Bear:   Where the buffalo roam (or fly).&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>@Kelly </p>
<p>Hahah!  I remember it only too well.   Yes, I went home, only I got nailed for it.</p>
<p>It was 1:30 PM, stinking hot, no air conditioning.   We stuck around our sweltering dark offices until 2:30.  There weren&#8217;t any bosses around to ask.   We had no idea how long the power would be out (it&#8217;s not unusual to go down for 4-5 hours at a time, here). So we went home. </p>
<p>The following Monday, I was told that those extra two hours would come out of my own time, because I left early.  </p>
<p>I called my Union Rep, and asked, what are the rules, regarding power outages? </p>
<p>The answer was that officially, unless you&#8217;re told otherwise, you sit at your desk and do whatever work you can.   If your office is unfit to work in, then you go outside, and sit under a tree, and you spend your time reading Quality Assurance Manuals or something.</p>
<p>God Bless the Widget Factory.</p>
<p>Please, sir, may I have some more?  <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_sad.gif' alt=':-(' class='wp-smiley' /> </p>
<p>Friar&#8217;s last blog post&#8230;<a href='http://deepfriar.wordpress.com/2008/08/08/travels-with-the-bear-where-buffalo-roam-or-fly/' rel="nofollow">Travels with the Bear:   Where the buffalo roam (or fly).</a></p>
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