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	<title>Comments on: Summer Is a Great Time to&#8230; Stop Running</title>
	<atom:link href="http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/feed/" rel="self" type="application/rss+xml" />
	<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: 63 Simple Things You Can Do To Save Your Company &#124; Maximum Customer Experience Blog</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-27930</link>
		<dc:creator>63 Simple Things You Can Do To Save Your Company &#124; Maximum Customer Experience Blog</dc:creator>
		<pubDate>Mon, 11 May 2009 09:18:34 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-27930</guid>
		<description>[...] Walk around [...]</description>
		<content:encoded><![CDATA[<p>[...] Walk around [...]</p>
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		<title>By: Summer Is a Great Time to&#8230; Get Some Intelligence :: Maximum Customer Experience Blog</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-2837</link>
		<dc:creator>Summer Is a Great Time to&#8230; Get Some Intelligence :: Maximum Customer Experience Blog</dc:creator>
		<pubDate>Mon, 01 Sep 2008 09:32:57 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-2837</guid>
		<description>[...] Walk the Grounds [...]</description>
		<content:encoded><![CDATA[<p>[...] Walk the Grounds [...]</p>
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	<item>
		<title>By: Summer Is a Great Time to&#8230; Log In :: Maximum Customer Experience Blog</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-2052</link>
		<dc:creator>Summer Is a Great Time to&#8230; Log In :: Maximum Customer Experience Blog</dc:creator>
		<pubDate>Mon, 18 Aug 2008 09:14:01 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-2052</guid>
		<description>[...] Monday you walked the grounds. You&#8217;ve kept busy this summer with projects that have made a difference to your business in so [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday you walked the grounds. You&#8217;ve kept busy this summer with projects that have made a difference to your business in so [...]</p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1822</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Tue, 12 Aug 2008 12:01:06 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1822</guid>
		<description>Kelly,

Believe me, the world is a lot better than that!  It is sad.  People used to have pride.  When did it go... where did it go...

(Perhaps the 2 x 4&#039;s propping up buildings crushed it.)

-Brett

Brett Legree&#8217;s last blog post...&lt;a href=&quot;http://feeds.feedburner.com/~r/6weeksca/~3/359382843/&quot; rel=&quot;nofollow&quot;&gt;viking fridays - the worst sickness.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Kelly,</p>
<p>Believe me, the world is a lot better than that!  It is sad.  People used to have pride.  When did it go&#8230; where did it go&#8230;</p>
<p>(Perhaps the 2 x 4&#8242;s propping up buildings crushed it.)</p>
<p>-Brett</p>
<p>Brett Legree&#8217;s last blog post&#8230;<a href="http://feeds.feedburner.com/~r/6weeksca/~3/359382843/" rel="nofollow">viking fridays &#8211; the worst sickness.</a></p>
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	<item>
		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1811</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Tue, 12 Aug 2008 02:39:21 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1811</guid>
		<description>Brett,

I hope the world is better than that, too. I was going to laugh, but then... it&#039;s a bit sad!

Graham,

I like that take a picture advice. I do take a lot for looking at later, but I never thought about the fact that you probably see more that way than you do normally. Good tip!

Friar,

Outside of buildings propped by 2x4s... like unholy flying buttresses? Ugh. Unbelievable, once again.

The broken window theory, yes. I also read a book on housekeeping once (it didn&#039;t help, but hey) playing off that idea and calling it something like the one sock theory. The living room stays clean until you leave one dirty sock, then the next guy leaves a newspaper, then a bowl of half-finished popcorn doesn&#039;t seem so bad...

Then I think the raccoons come in.

Lion,

I wrote a post a while back called &lt;a href=&quot;http://maximumcustomerexperience.com/2008/03/25/lazy/&quot; rel=&quot;nofollow&quot;&gt;Lazy&lt;/a&gt; touching on that sort of problem. Leaving a potato on the floor is a pretty extreme example, but I&#039;m glad it worked!

Regards,

Kelly</description>
		<content:encoded><![CDATA[<p>Brett,</p>
<p>I hope the world is better than that, too. I was going to laugh, but then&#8230; it&#8217;s a bit sad!</p>
<p>Graham,</p>
<p>I like that take a picture advice. I do take a lot for looking at later, but I never thought about the fact that you probably see more that way than you do normally. Good tip!</p>
<p>Friar,</p>
<p>Outside of buildings propped by 2x4s&#8230; like unholy flying buttresses? Ugh. Unbelievable, once again.</p>
<p>The broken window theory, yes. I also read a book on housekeeping once (it didn&#8217;t help, but hey) playing off that idea and calling it something like the one sock theory. The living room stays clean until you leave one dirty sock, then the next guy leaves a newspaper, then a bowl of half-finished popcorn doesn&#8217;t seem so bad&#8230;</p>
<p>Then I think the raccoons come in.</p>
<p>Lion,</p>
<p>I wrote a post a while back called <a href="http://maximumcustomerexperience.com/2008/03/25/lazy/" rel="nofollow">Lazy</a> touching on that sort of problem. Leaving a potato on the floor is a pretty extreme example, but I&#8217;m glad it worked!</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Urbane Lion</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1799</link>
		<dc:creator>Urbane Lion</dc:creator>
		<pubDate>Mon, 11 Aug 2008 23:02:20 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1799</guid>
		<description>Back in the days when I had my catering business I taught my staff a similar lesson. I left a potatoe on the floor in plain view in a high traffic area. It stayed there for 4 days until I put a halt to the experiment. Most of the staff admitted to seeing the potatoe but assumed it was unimportant and that someone else would take care of it. How long does it take to pick up a potatoe from the floor? The lesson sank in.</description>
		<content:encoded><![CDATA[<p>Back in the days when I had my catering business I taught my staff a similar lesson. I left a potatoe on the floor in plain view in a high traffic area. It stayed there for 4 days until I put a halt to the experiment. Most of the staff admitted to seeing the potatoe but assumed it was unimportant and that someone else would take care of it. How long does it take to pick up a potatoe from the floor? The lesson sank in.</p>
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		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1795</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Mon, 11 Aug 2008 18:53:15 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1795</guid>
		<description>Have you heard of the &quot;Broken Window&quot; theory?     

An empty building can sit for a long time undisturbed.   But as soon as a window is broken, it encourages more vandals to do the same, and eventually the building falls into ruin.

The moral is to keep patching the broken windowns right away, before the problem gets out of hand. 

Rudy Giuliani took this approach to NYC crime (hitting hard on the minor infractions like people spitting in public or spray-painting).   And it worked.

Friar&#8217;s last blog post...&lt;a href=&quot;http://deepfriar.wordpress.com/2008/08/10/the-gospel-of-action-movies-according-to-hollywood/&quot; rel=&quot;nofollow&quot;&gt;The Gospel of Action Movies According to Hollywood.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Have you heard of the &#8220;Broken Window&#8221; theory?     </p>
<p>An empty building can sit for a long time undisturbed.   But as soon as a window is broken, it encourages more vandals to do the same, and eventually the building falls into ruin.</p>
<p>The moral is to keep patching the broken windowns right away, before the problem gets out of hand. </p>
<p>Rudy Giuliani took this approach to NYC crime (hitting hard on the minor infractions like people spitting in public or spray-painting).   And it worked.</p>
<p>Friar&#8217;s last blog post&#8230;<a href="http://deepfriar.wordpress.com/2008/08/10/the-gospel-of-action-movies-according-to-hollywood/" rel="nofollow">The Gospel of Action Movies According to Hollywood.</a></p>
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	<item>
		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1792</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Mon, 11 Aug 2008 18:05:40 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1792</guid>
		<description>Also Look For: 


- Wildlife (i.e. Racoons) in the offices at night
 
- Mice squeaking in the walls 

- Water leaks from the ceiling

- Outside of buildings propped up with two-by-fours. 

- Proposed new parking lot 3 miles away from the offices. 


That would be REALLY FUNNY if it these were true, wouldnt&#039; it?   ;-)

Friar&#8217;s last blog post...&lt;a href=&quot;http://deepfriar.wordpress.com/2008/08/10/the-gospel-of-action-movies-according-to-hollywood/&quot; rel=&quot;nofollow&quot;&gt;The Gospel of Action Movies According to Hollywood.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Also Look For: </p>
<p>- Wildlife (i.e. Racoons) in the offices at night</p>
<p>- Mice squeaking in the walls </p>
<p>- Water leaks from the ceiling</p>
<p>- Outside of buildings propped up with two-by-fours. </p>
<p>- Proposed new parking lot 3 miles away from the offices. </p>
<p>That would be REALLY FUNNY if it these were true, wouldnt&#8217; it?   <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Friar&#8217;s last blog post&#8230;<a href="http://deepfriar.wordpress.com/2008/08/10/the-gospel-of-action-movies-according-to-hollywood/" rel="nofollow">The Gospel of Action Movies According to Hollywood.</a></p>
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		<title>By: Graham Strong</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1790</link>
		<dc:creator>Graham Strong</dc:creator>
		<pubDate>Mon, 11 Aug 2008 16:10:07 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1790</guid>
		<description>One tip I learned from selling a house is to not just &lt;i&gt;look&lt;/i&gt; but to take a picture. For some reason (there is a reason -- I can&#039;t remember what it is...) you see things in the picture that you don&#039;t necessarily see when you are actually standing in the place.

This might be a good tip for inside as well...

~Graham</description>
		<content:encoded><![CDATA[<p>One tip I learned from selling a house is to not just <i>look</i> but to take a picture. For some reason (there is a reason &#8212; I can&#8217;t remember what it is&#8230;) you see things in the picture that you don&#8217;t necessarily see when you are actually standing in the place.</p>
<p>This might be a good tip for inside as well&#8230;</p>
<p>~Graham</p>
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		<title>By: Brett Legree</title>
		<link>http://maximumcustomerexperience.com/2008/08/11/summer-is-a-great-time-to-stop-running/comment-page-1/#comment-1787</link>
		<dc:creator>Brett Legree</dc:creator>
		<pubDate>Mon, 11 Aug 2008 12:59:21 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=203#comment-1787</guid>
		<description>The sad thing is I notice this every day where I do work, and I wonder why no one does anything.  The place is falling apart, yet the official word is that we are &quot;world class&quot;.  I sure hope the world is better than this.

The other thing I really noticed when I returned today from vacation was an email asking someone to carry water from the front doors to the coffee room.

It seems I am the only one who does that.

Will everyone dehydrate once I set sail for warmer waters?

-Brett

Brett Legree&#8217;s last blog post...&lt;a href=&quot;http://feeds.feedburner.com/~r/6weeksca/~3/359382843/&quot; rel=&quot;nofollow&quot;&gt;viking fridays - the worst sickness.&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>The sad thing is I notice this every day where I do work, and I wonder why no one does anything.  The place is falling apart, yet the official word is that we are &#8220;world class&#8221;.  I sure hope the world is better than this.</p>
<p>The other thing I really noticed when I returned today from vacation was an email asking someone to carry water from the front doors to the coffee room.</p>
<p>It seems I am the only one who does that.</p>
<p>Will everyone dehydrate once I set sail for warmer waters?</p>
<p>-Brett</p>
<p>Brett Legree&#8217;s last blog post&#8230;<a href="http://feeds.feedburner.com/~r/6weeksca/~3/359382843/" rel="nofollow">viking fridays &#8211; the worst sickness.</a></p>
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