Let’s just say it’s a great day to be an American and leave it at that. A lot of folks are having a fine, fine day today, and I don’t mind counting myself among them. I’ve had a couple of very irritating weeks ending with two really awful days this week, but who’s counting?

[Friar: over 64% of eligible Americans went to the polls. Best turnout since 1908. That's what it's all about. Hooray for many voices being heard! I wish it were always like that.]

Later,

Kelly

Karen Swim’s last blog post…I’m with Stupid

No Soup for Me was a classic, well-deserved rant.

Karen,

You’re welcome. I hear you… and is “pass it along” code for “we can’t take the hit so we’d like you to”? Yikes!

Lowering prices arbitrarily is a tough trap to avoid, but worth it, because it’s deadly. When do you arbitrarily raise them back up? And what happens when your best clients hear that they should have whined longer, because you’re apparently not “worth” what you charge them? Best not to go there. Those great clients will thank you, because they’ll get a little more value than they expected. That’s where to put the extra effort—into the clients who know your time and work is worth the same amount it was worth yesterday.

Until later,

Kelly

Karen Swim’s last blog post…I’m with Stupid

Actually (this is later in the day), I’ve just jumped into FULL REVERSE-PROPHETEER mode, myself.

(You’ll find out when you read my latest post!)

Friar’s last blog post…No Soup for Me!

Reverse-Propheteers is reality. There used to be an urban-marketing-legend that for every 1 complaint you hear, there are 100 who don’t bother to complain, and another that 1 happy person will tell 3 friends on average, where 1 unhappy customer will tell 20 (if I’m remembering my stats correctly). So take heart, when The Deep Friar writes a letter to the editor, 99 other folks wanted to.

Now, with blogs, if I’m miserable, I can tell several hundred. (As can you!) Or maybe several thousand. Reverse Propheteering can become an enormous problem almost instantly, so we do have to do better than ever before just to stand still. Even more true for big companies.

& about that other issue: Fixing a mess never as easy as anybody thinks. And as I’ve said before, there’s never a time when everything’s for sure. That, too, is reality. Nobody is going to wake up Wednesday with all their problems solved, no matter what the outcome is tomorrow.

Graham,

Reminds me of a song…

Regards,

Kelly

There is always an upside.

~Graham

Graham Strong’s last blog post…How to Backup Your Blog Automatically

I can’t write this morning.

Friar’s last blog post…Great Moments in Small-Town Fine Dining

I’ve (er) been known to do that. On rare occasions. (Heh heh heh)

As for the economy, you know, once Obama gets elected, all of that will be INSTANTLY FIXED.

(No, the Friar is NOT taking sides here).

Just that after 8 years of hearing Democrats complain how things are being run, here’s a chance for them to put their money where their mouth is, and prove themselves.

Let’s see what they’ll do different.

I suspect that they’ll it’s not as easy as they think.