If You Ain’t There, You Won’t Be Making Any Money
When I was a real estate agent, I was as young and green and full of plans as they come. I read Danny Kennedy and anyone else claiming to know how to be the best agent ever; I determined to work day and night introducing myself to folks; I focused my head off; I made a plan, and worked it like anything.
In part this was because of my mentor, the Realtor who managed our office. He was a wise man who knew how crazy the turnover is in real estate and wasn’t afraid to tell us—if we weren’t afraid to hear it.
“Most people sell a few houses for their friends and family, come in fifteen or twenty hours a week, wonder why their business isn’t taking off after such a promising start, and give up in six months,” he told me. “If you don’t come in you won’t make any money. I tell you this now because I don’t like to bring people in who don’t want a full-time job. Okay?”
I was far from friends or family, so I had no chance of that jump start from my personal market. I had energy, and I had cocky faith in myself. I had one more thing—an astounding desire to avoid looking like a fool to my mentor. I’d be the hardest working marketer he’d ever seen, so he wouldn’t be sorry he hired this young blonde chick.
I’ll keep you in suspense no longer. I’d never give the brilliant Wendi Kelly a run for her money in r.e. sales. One house in six months of fifty and sixty hour weeks. I was horrified, but not mortified. I worked it and worked it, but so many years later, I ask myself, would I have bought a house (or listed one) with that very young lady? Perhaps not. So I’ll give me the benefit of the doubt and say that I looked as young and green as I was, and it worked against me. I went on to things I loved a lot more, but every lesson I learned in that time has come in handy in the years since—and you may have guessed that my mentor was not a bit sorry that he brought me in, either. He was a great fan of mine, even as I moved on.
Fast forward.
There’s an office I know of that’s teetering on the edge of going out of business. I know because they tell me (and others) so. Things are rough, they can’t drum up new business, etc. “It’s the economy, stupid,” one principal was heard to say.
I don’t hear from them near as often as I might, because of the eight folks in the office, only a few are ever there, and plenty of days, not a single light ever goes on.
People ask me if they’re out of business (even their clients have asked!). I shrug, then a couple of days later, they show up again. Work for a few days. Complain about how slow things are. (Well, what kind of Customer Experience are you providing?) Talk about how great the golf was on Tuesday… had the course all to themselves, apparently.
Yes. Everyone else was working.
Whether you’re drumming up business for your store, your office, or your home business, it’s well worth keeping those long-ago words in mind:
If you don’t come in you won’t make any money.”
You get out of it what you put into it. Darn, that s**ks. No matter what you may have heard, there’s no such thing as easy money. That, folks, is why they call it work.
Beware of any scheme that plays on that deep desire of ours, to make money while working less. Remember before “passive income,” when “passive” was a sickly, ugly little word? For the most part—gee I hate to burst the bubble—it still is.
I’d rather see you buy lottery tickets and have honest fantasies.
Are you putting into your business, all that you hope to get out of it?
Grow and be well,
Kelly Erickson













15 November 2008, 10:57 am
@Kelly
“Most people sell a few houses for their friends and family, come in fifteen or twenty hours a week, wonder why their business isn’t taking off after such a promising start…”
Exactly!
These people want something for nothing. They only want to put in part-time hours yet still earn a full-time salary.
Doesn’t usually work that way.
Yes, there ARE people who are successes with very little work. They might invent a fad or come up with a new widget-patent. But these are the rare exceptions. If you ask most rich people how they got that way, I’ll bet very few didn’t say they worked their butt off.
In some cases, I DO believe it’s possible to earn passive income. For example, if you write a book that’s popular enough that people will keep buying it for years to come, and you stay home and collect the royalties.
But then again, you’ll have to put in the time WRITE the damned book in the first place (often while holding down a full-time job). Not to mention getting out there and networking and hustling publishing agents.
I’m not being negative about being successful…just realistic: I have no illusions that it wont’ take tons of sacrifice and hard work. And I have no problem with that.
But there’s two lessons I’ve learned in my modest 44 years on this plant:
“There’s no such thing as a free lunch.”
“If something sounds too good to be true, it probably is.”
Friar’s last blog post…Vintage Friar-Toons
15 November 2008, 11:10 am
Friar,
Reading what you said about collecting $$ after writing a bestseller, I’m thinking “Whoa! There’s a lot of work involved in that, buddy!” Then I read the next sentence. Oh. You know that.
So one more cliché for our Saturday morning: “Great minds think alike.”
Don’t be so modest. 44’s a lot of years!
[Says the chick who can feel forty creeping up behind her, about to tap her on the shoulder...]
Regards,
Kelly
15 November 2008, 11:29 am
Kelly, great article for a Saturday morning. With all the fast cash and instant fortune offers out there people think they can just coast their way to riches. The world doesn’t work that way. If it did we’d all be rich. You get what out what you put in.
Neile’s last blog post…Dealing With Mr. Cranky-Pants
15 November 2008, 11:31 am
@Kelly
Yeah but they say 40 is now the old 30.
So you still got a ways to go yet…!
Friar’s last blog post…Vintage Friar-Toons
15 November 2008, 11:40 am
@Kelly
There’s a great analogy here, in the art world.
You might see a painting in a gallery, priced for hundreds (or thousands) of dollars. And it might only have taken the artist a few hours to paint it.
But they didnt’ get that way overnight.
When people ask me: “How long did it take you do to that painting”, I like to answer:
“TWENTY-FIVE YEARS.”
Friar’s last blog post…Vintage Friar-Toons
15 November 2008, 12:02 pm
Neile,
Like being a fortune-teller. If you’re so good, why aren’t you rich?
If getting rich quick is as easy as the new gurus suggest, why aren’t all their followers rich?
Welcome, and thanks for your comment!
Friar,
When I was thirty I was not as rockin’ as I am now, IMHO. (How’s that for humble?) I like this me better. So I guess I’ll just have to take that number in stride when it reaches out its bony finger to give me a tap. As the saying goes, it’s better than the alternative!
As with 40, so goes talent. You don’t get there overnight. Everything you’ve seen and done and been, every bit of practice and knowledge and wisdom, is in every stroke of the brush.
Take Barnett Newman, my very favorite painter. A lot of folks say, “Stripes of paint? Huh? I could have done that.”
Yeah, you could have. But you didn’t. And if you did, it wouldn’t mean anything, and you wouldn’t search yourself more deeply for the next one, and you wouldn’t be building on anything. You’d just be flinging meaningless paint on canvas.
I could stand for hours in front of a Barnett Newman, and occasionally have come close. If I were Richard Branson, that would be my one extravagance. The rest of the $$ I could do wonderful society-helping things with. Just let me own a Barnett Newman.
Ahem! Anyway, you have to put in those hours, weeks, and years of work (and soul-searching) to become successful at whatever you do. That’s reality.
Later,
Kelly
15 November 2008, 1:20 pm
@Kelly
“If getting rich quick is as easy as the new gurus suggest, why aren’t all their followers rich?”
Ohhh…you’re so SKEPTICAL! (I love it!)
It’s like that con-game that’s been around in the newspapers since the 20’s. Those ads you see that say “Send in one dollar, and learn how to make money”.
And the in return, the person gets a letter, telling them the way to make money is to place an ad in the paper, asking people to send in one dollar to learn to make money.
To some extent, we see these type of ads in the blogosphere too.
Ponzi would be proud.
Friar’s last blog post…Vintage Friar-Toons
15 November 2008, 1:47 pm
“Ponzi would be proud.”
Or P.T. Barnum.
16 November 2008, 9:15 am
Great post, they say 80% of success is in just showing up. Of course, if all you do is show up then that success is going to remain elusive…
16 November 2008, 9:20 am
@Stephen,
Thanks. I wonder if I should have mentioned that?
*edit post to say “If You Ain’t There and Working…*
Regards,
Kelly
16 November 2008, 1:23 pm
Aw hell, I have to show up?
(My problem is, I never leave!)
I think it’s probably important for folks to hear stories like yours, Kelly. So many people think all you have to do is show up and work hard, and things will work out. I’ve seen too many first year associates burn out and want to die to know that isn’t always the case. Hard work doesn’t always necessarily mean success. Too many people forget that.
(I’ve heard 60 is the new 40 and 40 is the new 30, but I’m pretty sure in my case 29 is the new 80. Just sayin.)
Happy Almost Blogiversary. :-d
16 November 2008, 3:04 pm
@Amy
You see the same thing in Academia, as you do in law firms.
Assistant Profs burning themselves out, having no life. And not getting as far ahead as the Old Boys Club.
My goal in life is to Optimize the Work/Success balance. I want to get as much as I can, by doing the least ammount of work possible.
The secret is knowing what right balance I can get away with! (I’m still trying to figure that one out!)
Friar’s last blog post…Vintage Friar-Toons
16 November 2008, 10:52 pm
OMG. *pant, pant* Doing that post was murder. But now I feel like running up the Art Museum steps, like in Rocky…
Hi, Amy!
See, I miss you when you aren’t here!
Yes, hard work can mean a lot of lessons and not enough money to put ramen noodles on the table. That part stinks. However, what I learned by being there has helped me create other successes, and if I hadn’t been there, I’d have none of those lessons to draw from. You have to be there.
The epidemic right now is running the other way, I think (except in law, of course… unless you count my yodeling downstairs neighbors, who apparently will never burn out from too much work…). Too many people want Tim Ferriss’ 4-hour work week. Give me a break.
Friar,
Okay, an exception for academia, too. But, my cynical friend, I think you know what I’m talking about with my money-for-nothing rant.
& I do NOT believe you do the least possible at The Factory, dear Renaissance Friar, I think you just want us all to think you do. I suspect you are a fairly balanced fellow, with strong ambitions like any super-duper-intelligent person has, and not enough time in the day, just like everybody!
Later,
Kelly
16 November 2008, 10:55 pm
P.S. Amy—Been told since I was nine that I was “born old” or an “old soul.” Now that the bod is catching up, that doesn’t sound so flattering anymore. My old soul must be dead by now! Eek!
Don’t worry, the old gal’s not dead yet. You’ll have to wander back tomorrow to see the proof.
17 November 2008, 6:10 pm
Holy cow….
You give me such a nice link love and LLI stuck you in the brink. I just found you and fished you out! I don’t know HOW I missed this post, must have jumped right over it!
Kelly, I know so many Real estate stories like your, Hard working kids who really want to make it, but either look so young or don’t radiate that confidence that people seem to need to feel when they are trusting you with their number one investment. It is really hard ( but not impossible) for the 20 something crowd to make it. I know some really remarkable exceptions but boy are they the cocky ones.
It’s nice of you to call me brilliant. Nice words to hear. But….I don’t know if it was brilliant, it was a lot of hard work and a lot of life experience in other sales that I brought WITH me when I came in. I worked about 60 to 80 hours a week building that empire and I don’t remember a night for YEARS that I didn’t dream about marketing plans or new ideas or selling houses and wake up and hit the ground running. I went door to door to my past clients houses, popping by with little gifts just to say hello and visit, staying in touch sending letters, and items of value every single month to each and every one of them. Not only did I show up in the office, I showed up in their lives.
When there are thousands of people competing for the same business, like real estate, it isn’t good enough to be good, you have to be extrodinary and that takes a lot more than just showing up.
Not that you would want to, but I bet you could knock their socks off now and you have the confidence to do it too.
Wendi Kelly’s last blog post…Are you Planning for the Fog?
17 November 2008, 6:59 pm
Wendi,
You did what you have to do in real estate… the same thing I hoped to do, but didn’t have enough time to keep doing and build up. You showed up, you put in the hours, you worked every angle. When I had to start eating, all the promises of a later payoff started to look goofy. Still, what I learned about showing up was invaluable, and though I barely made a dime I considered that such a positive lesson!
Plus as I said, *everything* I know about working a market I saw in action first then. I’ve sharpened so many skills and learned tons to add to that knowledge, but it was like Basic Training for marketers. What could teach you more about how important the human interaction is to the ultimate sale?
Well, maybe being a Fuller Brush salesman… that’s for another Experience Designer to discuss.
Until later,
Kelly
17 November 2008, 10:40 pm
Nodding my head here, at Kelly and Friar (and everyone). You’ve got to put in the time.
I expect at some point to be running a computer-related business. Though I’ve not got the formal training, I’ve put in the time on my own.
And (thinking of what Friar said about the painting) I’ve run into the cheapest people you can imagine trying to sell my wares in Splat Creek. They always know some kid down the road who can do it for less (and mess it up in the process).
A case in point today (and a little pat on the back for me), my work laptop’s CD drive stopped working. A quick check of the hardware showed a corrupt driver. Called the Help Desk. They suggested a complete wipe and reinstall (!) and wouldn’t be able to help until next week some time.
Three minutes of searching on the web, a quick hack of the registry, reboot, voila.
I wonder what the hourly overhead of our Help Desk is… could I charge someone $5000 for the work I did? In the right circumstances, yes. But I’d have to show up first
-Brett
Brett Legree’s last blog post…the game.
5 December 2008, 12:13 am
Great post, Kelly.
I think it is great to remind people of things sometimes….we all know we should be working full time and then some, but we don’t always follow that common sense….until we read a post like this.
Thanks for giving me my daily motivation!
Keep up the great work!
Conrad Hees’s last blog post…Two Questions That Will Change Your Life
5 December 2008, 7:35 am
Brett,
How did I miss commenting on your comment? Soo sorry.
I know you are putting in all the time you have to finessing this venture. Nobody could accuse you of slacking.
When you said, “I’ve run into the cheapest people you can imagine trying to sell my wares in Splat Creek,” that struck me, because it’s true everywhere. I think with service businesses especially, people don’t have much frame of reference on pricing. If a good paint job costs $500, SOME people are always looking for a kid who’ll do the room for $50 (or whatever).
Becoming a service provider known for quality work who can therefore charge quality prices takes focus, determination, articulating the difference between you and “the kid” with laserlike precision, and (the one you can’t accelerate, even with Brettlike superhuman multitasking skills) time.
Conrad,
Thanks for your comment, and welcome to Maximum Customer Experience!
Lots of people want full time money from part time work these days, because there seem to be more snake-oil salesmen than ever selling that dream.
It works for the snake-oil saleman.
As my Dad used to say, “The only one who gets rich quick from a get-rich-quick book is the author.”
Glad you aren’t afraid of a little full-time work!
Regards,
Kelly
5 December 2008, 7:45 am
Kelly,
That’s okay! You’re probably one of the busiest people I know, so no worries.
The things you have said are so very true - all of them, the focus, determination, differentiation, and time. It is coming together, though - and in ways I never thought possible
-Brett
Brett Legree’s last blog post…viking fridays - fate of norns.
5 December 2008, 8:13 am
*happy dance for Brett*
Can I do happy dances on a Serious Business Blog?
5 December 2008, 9:31 am
You may do a happy dance - just wear your purple boots
(Hey, it’s your blog!)
-Brett
Brett Legree’s last blog post…viking fridays - fate of norns.
5 December 2008, 10:08 pm
Hey Kelly, thank you for your response to my comment. It is great to see that you follow your own mantra….creating a great customer experience on your blog. All it took was a thoughtful response, and now I am a religious follower
All the best!
Conrad Hees’s last blog post…Two Questions That Will Change Your Life
6 December 2008, 6:58 am
Conrad,
There’s always room for more folks to add to the conversation. (And yes, I do take my own mantras seriously, thank you!)
I look forward to seeing you around here.
Until later,
Kelly