There’s always room for more folks to add to the conversation. (And yes, I do take my own mantras seriously, thank you!)

I look forward to seeing you around here.

Until later,

Kelly

All the best!

Conrad Hees’s last blog post…Two Questions That Will Change Your Life

(Hey, it’s your blog!)

-Brett

Brett Legree’s last blog post…viking fridays – fate of norns.

Can I do happy dances on a Serious Business Blog?

That’s okay! You’re probably one of the busiest people I know, so no worries.

The things you have said are so very true – all of them, the focus, determination, differentiation, and time. It is coming together, though – and in ways I never thought possible

-Brett

Brett Legree’s last blog post…viking fridays – fate of norns.

How did I miss commenting on your comment? Soo sorry.

I know you are putting in all the time you have to finessing this venture. Nobody could accuse you of slacking. When you said, “I’ve run into the cheapest people you can imagine trying to sell my wares in Splat Creek,” that struck me, because it’s true everywhere. I think with service businesses especially, people don’t have much frame of reference on pricing. If a good paint job costs $500, SOME people are always looking for a kid who’ll do the room for $50 (or whatever).

Becoming a service provider known for quality work who can therefore charge quality prices takes focus, determination, articulating the difference between you and “the kid” with laserlike precision, and (the one you can’t accelerate, even with Brettlike superhuman multitasking skills) time.

Conrad,

Thanks for your comment, and welcome to Maximum Customer Experience!

Lots of people want full time money from part time work these days, because there seem to be more snake-oil salesmen than ever selling that dream.

It works for the snake-oil saleman.

As my Dad used to say, “The only one who gets rich quick from a get-rich-quick book is the author.”

Glad you aren’t afraid of a little full-time work!

Regards,

Kelly

I think it is great to remind people of things sometimes….we all know we should be working full time and then some, but we don’t always follow that common sense….until we read a post like this.

Thanks for giving me my daily motivation!

Keep up the great work!

Conrad Hees’s last blog post…Two Questions That Will Change Your Life

I expect at some point to be running a computer-related business. Though I’ve not got the formal training, I’ve put in the time on my own.

And (thinking of what Friar said about the painting) I’ve run into the cheapest people you can imagine trying to sell my wares in Splat Creek. They always know some kid down the road who can do it for less (and mess it up in the process).

A case in point today (and a little pat on the back for me), my work laptop’s CD drive stopped working. A quick check of the hardware showed a corrupt driver. Called the Help Desk. They suggested a complete wipe and reinstall (!) and wouldn’t be able to help until next week some time.

Three minutes of searching on the web, a quick hack of the registry, reboot, voila.

I wonder what the hourly overhead of our Help Desk is… could I charge someone $5000 for the work I did? In the right circumstances, yes. But I’d have to show up first

-Brett

Brett Legree’s last blog post…the game.

You did what you have to do in real estate… the same thing I hoped to do, but didn’t have enough time to keep doing and build up. You showed up, you put in the hours, you worked every angle. When I had to start eating, all the promises of a later payoff started to look goofy. Still, what I learned about showing up was invaluable, and though I barely made a dime I considered that such a positive lesson!

Plus as I said, *everything* I know about working a market I saw in action first then. I’ve sharpened so many skills and learned tons to add to that knowledge, but it was like Basic Training for marketers. What could teach you more about how important the human interaction is to the ultimate sale?

Well, maybe being a Fuller Brush salesman… that’s for another Experience Designer to discuss.

Until later,

Kelly