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	<title>Comments on: Inspiration Points: (un) Risky Business</title>
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	<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20415</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Fri, 13 Mar 2009 20:05:38 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20415</guid>
		<description>Heh. I put it out here for comments, didn&#039;t I? S&#039;okay. Besides, I&#039;m a Perfect American. I didn&#039;t make any mistakes, so I&#039;m not personally offended.

But I&#039;m planning to risk more in the future, because Phil tells me it&#039;s good.  ;)</description>
		<content:encoded><![CDATA[<p>Heh. I put it out here for comments, didn&#8217;t I? S&#8217;okay. Besides, I&#8217;m a Perfect American. I didn&#8217;t make any mistakes, so I&#8217;m not personally offended.</p>
<p>But I&#8217;m planning to risk more in the future, because Phil tells me it&#8217;s good.  <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: James Chartrand - Men with Pens</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20413</link>
		<dc:creator>James Chartrand - Men with Pens</dc:creator>
		<pubDate>Fri, 13 Mar 2009 19:48:20 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20413</guid>
		<description>Oh goodie. I thought I might actually have to apologize to you in private when I finally calmed down (not for my statements, but because I like you). Now I don&#039;t. I&#039;m very happy :)

(Okay, now I feel dumb. I went to look for Phil&#039;s comments to see what he said. Doooh...)

Make mistakes, sure. But ()*^%$ clean up the damage after you make one before moving on. 

Okay, I have to leave. Getting angry again. French blood and all :)

&lt;abbr&gt;&lt;em&gt;James Chartrand - Men with Pens’s last blog post...&lt;a href=&quot;http://feedproxy.google.com/~r/MenWithPens/~3/xTvhG3PE1iw/skewed-time&quot; rel=&quot;nofollow&quot;&gt;A Skewed Sense of Time Screws Up Your Schedule&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Oh goodie. I thought I might actually have to apologize to you in private when I finally calmed down (not for my statements, but because I like you). Now I don&#8217;t. I&#8217;m very happy <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>(Okay, now I feel dumb. I went to look for Phil&#8217;s comments to see what he said. Doooh&#8230;)</p>
<p>Make mistakes, sure. But ()*^%$ clean up the damage after you make one before moving on. </p>
<p>Okay, I have to leave. Getting angry again. French blood and all <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><abbr><em>James Chartrand &#8211; Men with Pens’s last blog post&#8230;<a href="http://feedproxy.google.com/~r/MenWithPens/~3/xTvhG3PE1iw/skewed-time" rel="nofollow">A Skewed Sense of Time Screws Up Your Schedule</a></em></abbr></p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20410</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Fri, 13 Mar 2009 19:40:05 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20410</guid>
		<description>James,

Bwah haha.

Several days, and a couple of light-seconds.

Thank you to all the other applicants, the position of Chief Contrarian has been filled. I was a bit surprised that there weren&#039;t more folks generally scratching their heads about the idea of making more mistakes.

I still defend Phil&#039;s position, hunkering down is NOT good enough, but I&#039;m glad I got you howling, James.  :)

Later,

Kelly</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>Bwah haha.</p>
<p>Several days, and a couple of light-seconds.</p>
<p>Thank you to all the other applicants, the position of Chief Contrarian has been filled. I was a bit surprised that there weren&#8217;t more folks generally scratching their heads about the idea of making more mistakes.</p>
<p>I still defend Phil&#8217;s position, hunkering down is NOT good enough, but I&#8217;m glad I got you howling, James.  <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Later,</p>
<p>Kelly</p>
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		<title>By: James Chartrand - Men with Pens</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20407</link>
		<dc:creator>James Chartrand - Men with Pens</dc:creator>
		<pubDate>Fri, 13 Mar 2009 19:23:49 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20407</guid>
		<description>Okay. I&#039;m sorry. It took me two light-seconds to come post here on seeing something that implies America should make more mistakes.

Aren&#039;t there enough fucking up the world already? I&#039;ll be the first to say I&#039;ve had enough. The mistakes can stop now.

&lt;abbr&gt;&lt;em&gt;James Chartrand - Men with Pens’s last blog post...&lt;a href=&quot;http://feedproxy.google.com/~r/MenWithPens/~3/xTvhG3PE1iw/skewed-time&quot; rel=&quot;nofollow&quot;&gt;A Skewed Sense of Time Screws Up Your Schedule&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Okay. I&#8217;m sorry. It took me two light-seconds to come post here on seeing something that implies America should make more mistakes.</p>
<p>Aren&#8217;t there enough fucking up the world already? I&#8217;ll be the first to say I&#8217;ve had enough. The mistakes can stop now.</p>
<p><abbr><em>James Chartrand &#8211; Men with Pens’s last blog post&#8230;<a href="http://feedproxy.google.com/~r/MenWithPens/~3/xTvhG3PE1iw/skewed-time" rel="nofollow">A Skewed Sense of Time Screws Up Your Schedule</a></em></abbr></p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20406</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Fri, 13 Mar 2009 19:22:44 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20406</guid>
		<description>Alex,

OMG, I&#039;ve read several excerpts from Sway and that stuff is fabulous! I love/hate finding out how malleable my supposedly independent brain is, how my own worries and those of others interrupt my brilliant (lol) brain processes. You&#039;re right, deeply embedded risk aversion just makes failing when we finally do take the risk more likely.

Janice,

Yes, they started small. But both intended to be game-changers from minute #1, to go where there was no path and let others follow them. That&#039;s a lot of risk, and part of what enabled them to become big.

I agree that most often changes come from lots of little tugboats creating change. (Can you say junior senator from Illinois for President?) 

Phil, being head of a mighty large empire, was suggesting (I think) that the Big Boys would do well to &quot;think small.&quot; And stop treating The Way It Is as an absolute. True, it isn&#039;t a terribly original thought, but then what is? I just wish more folks were heeding it.

P.S. Ever see Finding Nemo? Watch the &quot;swim down&quot; scene at the end. I get teary every time. Yay, little guys changing &quot;the way it&#039;s always been&quot;!

Later,

Kelly</description>
		<content:encoded><![CDATA[<p>Alex,</p>
<p>OMG, I&#8217;ve read several excerpts from Sway and that stuff is fabulous! I love/hate finding out how malleable my supposedly independent brain is, how my own worries and those of others interrupt my brilliant (lol) brain processes. You&#8217;re right, deeply embedded risk aversion just makes failing when we finally do take the risk more likely.</p>
<p>Janice,</p>
<p>Yes, they started small. But both intended to be game-changers from minute #1, to go where there was no path and let others follow them. That&#8217;s a lot of risk, and part of what enabled them to become big.</p>
<p>I agree that most often changes come from lots of little tugboats creating change. (Can you say junior senator from Illinois for President?) </p>
<p>Phil, being head of a mighty large empire, was suggesting (I think) that the Big Boys would do well to &#8220;think small.&#8221; And stop treating The Way It Is as an absolute. True, it isn&#8217;t a terribly original thought, but then what is? I just wish more folks were heeding it.</p>
<p>P.S. Ever see Finding Nemo? Watch the &#8220;swim down&#8221; scene at the end. I get teary every time. Yay, little guys changing &#8220;the way it&#8217;s always been&#8221;!</p>
<p>Later,</p>
<p>Kelly</p>
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		<title>By: Janice Cartier</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20396</link>
		<dc:creator>Janice Cartier</dc:creator>
		<pubDate>Fri, 13 Mar 2009 17:02:39 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20396</guid>
		<description>ROFLOL ..yeah, my friend Shea was the one who had to go clean all that up....Another friend gets to rebuild all those docks...
You crack me up Friar... I love it.

&lt;abbr&gt;&lt;em&gt;Janice Cartier’s last blog post...&lt;a href=&quot;http://feedproxy.google.com/~r/JaniceCartier/~3/6e3LbC_f8bg/building-bridges&quot; rel=&quot;nofollow&quot;&gt;Building Bridges&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>ROFLOL ..yeah, my friend Shea was the one who had to go clean all that up&#8230;.Another friend gets to rebuild all those docks&#8230;<br />
You crack me up Friar&#8230; I love it.</p>
<p><abbr><em>Janice Cartier’s last blog post&#8230;<a href="http://feedproxy.google.com/~r/JaniceCartier/~3/6e3LbC_f8bg/building-bridges" rel="nofollow">Building Bridges</a></em></abbr></p>
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		<title>By: Friar</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20247</link>
		<dc:creator>Friar</dc:creator>
		<pubDate>Thu, 12 Mar 2009 22:32:49 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20247</guid>
		<description>@Janice

Unless the captain is pissed drunk, and crashes the tanker, and spills crude oil over the entire Ecosystem!  :-)

&lt;abbr&gt;&lt;em&gt;Friar’s last blog post...&lt;a href=&quot;http://deepfriar.wordpress.com/2009/03/12/it-makes-you-wonder/&quot; rel=&quot;nofollow&quot;&gt;It makes me wonder…&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>@Janice</p>
<p>Unless the captain is pissed drunk, and crashes the tanker, and spills crude oil over the entire Ecosystem!  <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p><abbr><em>Friar’s last blog post&#8230;<a href="http://deepfriar.wordpress.com/2009/03/12/it-makes-you-wonder/" rel="nofollow">It makes me wonder…</a></em></abbr></p>
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		<title>By: Janice Cartier</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20228</link>
		<dc:creator>Janice Cartier</dc:creator>
		<pubDate>Thu, 12 Mar 2009 18:53:56 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20228</guid>
		<description>Both of those PIXAR and Apple started very very small and grew up. 

Change, innovation is like that too.

What you&#039;re asking for is like asking a huge tanker to turn itself around in a channel, can be done, but it requires those little tug boats to do it. And a captain who sees the need.

&lt;abbr&gt;&lt;em&gt;Janice Cartier’s last blog post...&lt;a href=&quot;http://feedproxy.google.com/~r/JaniceCartier/~3/IqRcWgiQiio/a-very-raw-plan&quot; rel=&quot;nofollow&quot;&gt;A Very Raw Plan&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Both of those PIXAR and Apple started very very small and grew up. </p>
<p>Change, innovation is like that too.</p>
<p>What you&#8217;re asking for is like asking a huge tanker to turn itself around in a channel, can be done, but it requires those little tug boats to do it. And a captain who sees the need.</p>
<p><abbr><em>Janice Cartier’s last blog post&#8230;<a href="http://feedproxy.google.com/~r/JaniceCartier/~3/IqRcWgiQiio/a-very-raw-plan" rel="nofollow">A Very Raw Plan</a></em></abbr></p>
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		<title>By: Alex Fayle &#124; Someday Syndrome</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20213</link>
		<dc:creator>Alex Fayle &#124; Someday Syndrome</dc:creator>
		<pubDate>Thu, 12 Mar 2009 16:39:03 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20213</guid>
		<description>I read the book Sway a few months back and the whole risk aversion is a huge influence in so many disasters. If we worry too much about failing, then we always will and in bigger and worse ways.

&lt;abbr&gt;&lt;em&gt;Alex Fayle &#124; Someday Syndrome’s last blog post...&lt;a href=&quot;http://feedproxy.google.com/~r/SomedaySyndrome/~3/u659dF8d0Ps/&quot; rel=&quot;nofollow&quot;&gt;Making suckiness good: Lab Rats Week 1&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I read the book Sway a few months back and the whole risk aversion is a huge influence in so many disasters. If we worry too much about failing, then we always will and in bigger and worse ways.</p>
<p><abbr><em>Alex Fayle | Someday Syndrome’s last blog post&#8230;<a href="http://feedproxy.google.com/~r/SomedaySyndrome/~3/u659dF8d0Ps/" rel="nofollow">Making suckiness good: Lab Rats Week 1</a></em></abbr></p>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2009/03/11/inspiration-points-un-risky-business/comment-page-1/#comment-20091</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Thu, 12 Mar 2009 02:16:56 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=535#comment-20091</guid>
		<description>LOL, what happened? I swear I responded here earlier today, but there&#039;s no evidence. My spam filter ate my own comment?

Francis,

I love Brett&#039;s borrowed motto. No desire to watch the movie, mind you, but the get-up-and-go-at-it-again sentiment of 6 Weeks... I&#039;m all for it.

Friar,

I thought that &quot;get back to work&quot; quote was from a nuclear Factory somewhere deep in the heart of Canada. No?

Graham,

Yep. It&#039;s the shoes. Believing in the brand can only take you so far. Then it&#039;s time to put on a pair of Kenneth Coles.   :)

Janice,

But remember, the really fine ladies go for MIT men.

Wait, there was a better point here, wasn&#039;t there? Oh, yes. I think it&#039;s the scale. Little failures that teach us a lot—some people are willing to go there, it&#039;s true. Big, colossal, what happens if we reinvent an industry stuff like Pixar, say, or even Apple long before that? Not too often. Need more of it.

Need more of the little risks, too, but the big innovators have power to embolden the little guys.

Until later,

Kelly</description>
		<content:encoded><![CDATA[<p>LOL, what happened? I swear I responded here earlier today, but there&#8217;s no evidence. My spam filter ate my own comment?</p>
<p>Francis,</p>
<p>I love Brett&#8217;s borrowed motto. No desire to watch the movie, mind you, but the get-up-and-go-at-it-again sentiment of 6 Weeks&#8230; I&#8217;m all for it.</p>
<p>Friar,</p>
<p>I thought that &#8220;get back to work&#8221; quote was from a nuclear Factory somewhere deep in the heart of Canada. No?</p>
<p>Graham,</p>
<p>Yep. It&#8217;s the shoes. Believing in the brand can only take you so far. Then it&#8217;s time to put on a pair of Kenneth Coles.   <img src='http://maximumcustomerexperience.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Janice,</p>
<p>But remember, the really fine ladies go for MIT men.</p>
<p>Wait, there was a better point here, wasn&#8217;t there? Oh, yes. I think it&#8217;s the scale. Little failures that teach us a lot—some people are willing to go there, it&#8217;s true. Big, colossal, what happens if we reinvent an industry stuff like Pixar, say, or even Apple long before that? Not too often. Need more of it.</p>
<p>Need more of the little risks, too, but the big innovators have power to embolden the little guys.</p>
<p>Until later,</p>
<p>Kelly</p>
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