What Do You Do for a Living?
I’m a dentist
I own a bakery
I manage the parts department
I run a daycare
I’m a writer
I design yachts
It’s not much, is it? And I don’t care. I know plenty of others, just like you.
Should you think Broader…
I give you the confidence to LOL in RL
I make your wedding reception the talk of the town
We get your car running fast
We draw smiles on kids’ faces all day (and yours!)
I transport you to other worlds
I create drool-worthy summer vacations
Or Narrower…
I specialize in adult patients with dentist-phobia
We’ve done traditional cakes for the Polish community for over fifty years
We carry the hard-to-find part you need for your classic import muscle car
We’re the only daycare in town with specially-staffed newborn rooms
I write custom songs for proposing to your special someone
I design affordable yachts from recycled materials so you can live your dreams without mortgaging your future
Either way: One in a million, not one of a million.
Paint a picture of the big dreams that you’ll fulfill, or grab the customer who’s been wishing for someone to speak right to their very special needs. There are very successful businesses who define their Vision in each way, but very few who succeed wildly without choosing one path or the other. “I’m a dentist” just doesn’t create the raving fans you need to grow your business.
Let me ask you this—When you hear about a new business (or hear a new message from an old business), which method one grabs you? Why?
Grow and be well,
Kelly Erickson












7 April 2009, 9:03 am
Firsies! Again! I’m stalking you…
I’m a guy….an Eyeteaguy.
Broad – I handle all your technology needs so you don’t have to.
Narrow – I run a Microsoft based network for a medium sized business.
Eyeteaguy’s last blog post…Shall we dance?
7 April 2009, 1:46 pm
Thanks, Kelly! This is so cool. I always went for the simple “I’m a photographer.” It’s great for government forms, but you’re right, once you say that no one really cares. It’s an answer designed to shut people up, to not get them to ask another question or get more interested. Thanks for the line. Now when people ask, I’m going to tell them “I transport your to other worlds!” Or maybe, “I transport large, dangerous gorillas safely to your computer screen!”
Todd Smith’s last blog post…Commercial Photography For My Sister
7 April 2009, 2:10 pm
Francis,
I’ve always wanted a Canadian stalker. How very cool!
We want to sell Eyeteaguy here. Need more oomph!
Broad: I make your tech headaches vanish with a simple phone call. (Hm, still needs more.)
Narrow: I’m the only…. or I do this thing that nobody else does right… something that sells Eyeteaguy as the dude you need, the dude you can’t find anywhere else…
But of course you have to choose one angle. Since we don’t want to know enough about you to get you dooced, we’d better go broad today.
Todd,
Great point. “I’m a ———” does shut down a conversation, rather than opening one up. The neat thing about saying something about a feeling everyone wants to have (broad), is it invites curiosity; the great thing about getting really focused (narrow), is to the folks who need just what you provide, you’re an instant hero, and to everyone else, it’s still a cool conversation starter.
(I fear I may never recover from the Great Gorilla Festivals of MCE commentary. Trying to find a way to embrace the gorillas, but but oh dear, I’m just not there!)
I saw your sister’s line in Target the other day and just about fell over. I pointed and said “I almost kinda sorta know the woman who designed this stuff!”
The ‘net is a wild place.
Regards,
Kelly
7 April 2009, 2:19 pm
I see what you mean about the value of narrow now (you’re an instant hero if you hit the right audience and you’re still making conversation if you don’t). Awesome that you saw my sister’s products in Target! You probably saw some of my photos on the packaging too!
Yes, the net is an awesomely small world. I haven’t been here for a couple of weeks so I hope I didn’t reintroduce gorillas on your blog. I assumed they were always a staple here! You must be getting some pretty high google ranking for that key word by now!
Todd Smith’s last blog post…Commercial Photography For My Sister
7 April 2009, 2:42 pm
It never ceases to amaze me how you can shape how other people view you. You can say that you are “the dentist with the most comfortable chairs” and most people will just believe you (actually, not a bad marketing pitch…!) The next month, you can say you are “the dentist with the best magazines in the waiting room” (or whatever) and suddenly people will equate you with that.
‘Course you have to be careful what you wish for. Perhaps being known for great mags isn’t that good when people are looking for some serious dental work…
BTW, how many inflatable bananas can a 40-foot gorilla eat? As many as he wants…
~Graham
7 April 2009, 2:42 pm
Todd,
Yes. The World Wildlife Fund keeps calling me, begging for their keyword back.
Come and get it, I say.
Please!
Later,
Kelly
7 April 2009, 2:45 pm
Graham,
I don’t know if you can change monthly and have it work, but absolutely, choosing one could be a great draw. Not to mention that positioning yourself as the dentist with the best mags would suggest an interesting sense of humor, unrelated as it is…
Come around on Saturday. There’ll be a link to a knock-your-socks-off post related to shaping how people think of you. I can hardly wait for the Round Table this week!
Until later,
Kelly
7 April 2009, 3:03 pm
On second thought, I don’t need selling. I’m uber busy as it is.
When I did have my own business, word of mouth works Kelly, was all I needed.
20 foot inflatable gorillas? Bananas? I think Brett popped one of those in university. Or was it Flash. Can’t remember now, I wasn’t there and you can’t prove it. Taking the 5th again.
And as for a CDN stalker, we are just like US stalkers only more polite. “May I stalk you please? Thanks, sorry for the bother.”
Eyeteaguy
Eyeteaguy’s last blog post…Shall we dance?
7 April 2009, 3:25 pm
@Kelly – Oh, sorry, I didn’t mean market to the same people. Market yourself as “comfy chair guy” to one set and “great library” to another set. Not that there’s any use to that either. Just, you know, the fascination with the power of suggestion…
Looking forward to Saturday already!
@Eyetea – I think I mentioned about my funny signs collection here before, but that reminds me of one in particular from London: “Please excuse any inconvenience during shoplifting.”
“Er, sorry but I see you’ve nicked one of our purple widgets and, well, I know you probably have places to go, but can you just wait a couple of minutes until the police come by? Thanks so much — tea?”
(Of course “shoplifting” here means renovations. Took me a while to make that connection…!)
~Graham
7 April 2009, 3:48 pm
Eyeteaguy – That reminds me of my favorite Canadian joke: How do you get a bunch of Canadians out of a swimming pool? … “Ok, everybody, it’s time to get out of the pool.”
Todd Smith’s last blog post…Commercial Photography For My Sister
7 April 2009, 3:50 pm
The problem is that whenever a guy goes crazy and kills a bunch of people, his neighbours always say he was a nice, quiet man.
That’s us. Watch your backs,
.
Eyeteaguy’s last blog post…Shall we dance?
7 April 2009, 4:00 pm
Like the guy who stole the Cessna? Quietly sipping his Mountain Dew at a gas station waiting for the police to show up and arrest him…
~Graham
7 April 2009, 4:03 pm
beware the dog that doesn’t bark!
Todd Smith’s last blog post…Commercial Photography For My Sister
7 April 2009, 9:21 pm
Francis,
Agreed. You have a way with WoM. Quite surprising in a techie-type.
Graham,
Yep. Love your description of that sign. And my north-of-the-border friends have a milder version than the Brits, but their gentility is one of the things I love most about Canadians. Very much like buttoned-up New England, where I grew up.
Todd,
*rofl*
Later,
kelly
7 April 2009, 9:29 pm
I’m not a techie. That’s just what I do now. Next year? who knows.
A smattering of my talents? Motorcycle mechanic, repo man, writer, salesman, warehouse manager, food inspector, beach bum.
Can’t ever say I lived a boring life. But most of your advice here is applicable to all these fields.
Eyeteaguy
Eyeteaguy’s last blog post…Shall we dance?
7 April 2009, 9:54 pm
Probably because of my own résumé. (Sampling: chef, management/admin, teacher, woodworker, designer.) Comes of working two jobs most of my life, and as you say, NO boredom allowed.
I see all sides of Experience Design (and never stop thinking about it, LOL) because I’ve been on all sides of it.
Beach bum? Now there’s one I’ve never tried. I’m not much for beaches, but in spite of the no boredom rule, there are days when being a bum could be appealing!
8 April 2009, 7:55 am
I am a nuclear engineer.
vs.
I am an underappreciated nuclear engineer, and my management does not seem to realize this. I’ve seen things you people wouldn’t believe. Attack ships on fire off the shoulder of Orion. I watched C-beams glitter in the dark near the Tannhauser gate. All those moments will be lost in time… like tears in rain… Time to die.
(sorry I got a little Blade Runner on you there)
But up to the end of the second sentence, it is true. I’ve seen things you people wouldn’t believe.
You wouldn’t know it in my *paycheque*, however. The question is, who is the dummy, me for staying here for so long, or the company for not paying me more to prevent my inevitable exodus?
8 April 2009, 1:11 pm
Honestly, I’d rather hear “I’m a photographer”. You can add all the marketing-speak after that if you want, but if I want a photographer that’s the first thing I want to know. Unfortunately, too many people get caught up in the market speech and forget to just plain tell me what they do.
As for me, I don’t know what I do and my customers don’t either. Just a few hours earler a customer I’ve had for years asked “Just what is it you do, anyway?” I told him that’s a secret and he should just keep sending me money like he always has. He agreed that was probably a good idea.
Tony Lawrence’s last blog post…Microsoft move stuns nation
8 April 2009, 1:12 pm
I like Tony’s answer – just keep sending me money
Your last name didn’t happen to be Soprano before, did it?
8 April 2009, 3:36 pm
Brett,
Time to power up that “I am a nuclear engineer” phrasing so you’re the ––– nuclear engineer the next Factory has just got to have!
Tony,
Simplicity, is a fine thing. But how, out of the hundreds (thousands?) of professional photographers just in Massachusetts, do you know which one can do awesome beauty shots of your stainless-steel kitchen island to send to a magazine (playing with your island here as an example), if all they say to you is “I’m a photographer”?
Babies? Horses? Whale-watching expeditions? Product photography, fashion photography, interiors work… every one requires different skill sets and even special equipment, and “I’m a photographer” just doesn’t convey enough.
Then when you find the hundred photographers in Massachusetts who specialize in interiors work, how are you going to know which one is right for you? One mostly does quick shots for real-estate sales, one is all the way on the Cape and you bet he charges for travel, one’s just two towns over from you and has been getting her work placed in major mags for six years…
Aha. There’s the one you need, but if all she claims on her website, business card, introduction to you, or when you hear about her via word-of-mouth, is that she’s “a photographer,” you’ll never know and you’ll go for the kid Uncle Bernie says may have a good eye, because he took a neat shot of Dice-K at the Sox game last September. ( I know. Your Uncle Bernie can really pick talent. My Uncle Bernie, I don’t know.)
Make sense?
Until later,
Kelly
8 April 2009, 3:54 pm
Kelly:
If I don’t know she’s a photographer to start with, I’ll never get to the other stuff.
I’m just saying some people get too wrapped up in “Marketing” and forget the basics. As I said, nothing wrong with selling me the sizzle, giving me the nutritional information and all that. But tell me it’s chicken – don’t tell me it’s a grown up egg, a direct descendant of dinosaurs, or anything else that stops me from finding out what I want to order.
Tony Lawrence’s last blog post…Microsoft move stuns nation
8 April 2009, 5:46 pm
Tony,
I see. Not a fan of the big-picture stoke-your-curiosity talk. I understand. It definitely isn’t for everyone, but it has its magic.
In my world, if it’s sizzling, it had better be steak!
Later,
Kelly