Comments on: Your Startup Planning Guide—and It’s NEVER Too Late to (Re)Start http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/ Go Where Your VisionPoints Thu, 06 Oct 2011 13:16:45 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Experience Design 201: Profiling for Maximum Sales, Pt. 1 | Maximum Customer Experience Blog http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-51987 Experience Design 201: Profiling for Maximum Sales, Pt. 1 | Maximum Customer Experience Blog Tue, 29 Sep 2009 07:13:33 +0000 http://maximumcustomerexperience.com/?p=742#comment-51987 [...] talked before about narrowing your Ideal Customer down to one, exact person you can speak to in your store layout, your marketing materials, and your [...] [...] talked before about narrowing your Ideal Customer down to one, exact person you can speak to in your store layout, your marketing materials, and your [...]

]]> By: Kelly Erickson http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-31424 Kelly Erickson Thu, 11 Jun 2009 19:18:01 +0000 http://maximumcustomerexperience.com/?p=742#comment-31424 Brett, I say the same things every day, and when I'm lucky I say them in fresh ways. Hope you found something new to inspire you in here! Later, Kelly Brett,

I say the same things every day, and when I’m lucky I say them in fresh ways. Hope you found something new to inspire you in here!

Later,

Kelly

]]> By: Brett Legree http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-31421 Brett Legree Thu, 11 Jun 2009 17:19:56 +0000 http://maximumcustomerexperience.com/?p=742#comment-31421 Hey, this looks familiar... ;) I work slowly, but I listen... Hey, this looks familiar… ;) I work slowly, but I listen…

]]> By: Kelly Erickson http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-31253 Kelly Erickson Tue, 09 Jun 2009 19:34:28 +0000 http://maximumcustomerexperience.com/?p=742#comment-31253 Alex, Whenever I hear that someone's keeping my words around for future reference it makes my day. Thanks for that! Todd, I just read the most interesting research saying that no matter the expertise we think we designers have in our field, our "educated" guesses get questions of basic usability and customer preferences wrong more often than a coin toss. Real-world user input increases our ability to get the "right" answers to near 100%. So yep. ALWAYS get those outside opinions. I guarantee surprises. Regards, Kelly Alex,

Whenever I hear that someone’s keeping my words around for future reference it makes my day. Thanks for that!

Todd,

I just read the most interesting research saying that no matter the expertise we think we designers have in our field, our “educated” guesses get questions of basic usability and customer preferences wrong more often than a coin toss. Real-world user input increases our ability to get the “right” answers to near 100%.

So yep. ALWAYS get those outside opinions. I guarantee surprises.

Regards,

Kelly

]]> By: Todd Smith http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-31250 Todd Smith Tue, 09 Jun 2009 18:18:44 +0000 http://maximumcustomerexperience.com/?p=742#comment-31250 Good thoughts, Kelly! I actually sat down yesterday and did an informal business plan. It really helped. I have a much better feel for measuring success. Now I need to add your questions to my list. I love that idea of paying customers to ask them their opinions!! Thank you. <abbr><em>Todd Smith’s last blog post...<a href="http://www.toddsmithphotography.com/transparency/2009/05/05/preliminary-image-selection-for-next-years-calendar/" rel="nofollow">Preliminary image selection for next year’s calendar</a></abbr></em> Good thoughts, Kelly! I actually sat down yesterday and did an informal business plan. It really helped. I have a much better feel for measuring success. Now I need to add your questions to my list. I love that idea of paying customers to ask them their opinions!! Thank you.

Todd Smith’s last blog post…Preliminary image selection for next year’s calendar

]]> By: Alex Fayle | Someday Syndrome http://maximumcustomerexperience.com/2009/06/09/your-startup-planning-guide/comment-page-1/#comment-31231 Alex Fayle | Someday Syndrome Tue, 09 Jun 2009 12:51:32 +0000 http://maximumcustomerexperience.com/?p=742#comment-31231 Okay questions getting copied and pasted onto my desktop to keep my business idea muse in check. ;) <abbr><em>Alex Fayle | Someday Syndrome’s last blog post...<a href="http://feedproxy.google.com/~r/SomedaySyndrome/~3/_dFKVdxsVH4/" rel="nofollow">Are You Working Yourself Too Hard?</a></abbr></em> Okay questions getting copied and pasted onto my desktop to keep my business idea muse in check. ;)

Alex Fayle | Someday Syndrome’s last blog post…Are You Working Yourself Too Hard?

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