Amazon Buys Zappos for $850 million
Very rare for me to break into your evening like this but you MUST go read this post right now:
Don’t miss the video. Every minute of it is worth the as much as most expensive Customer Experience consulting you can imagine. At 2:10, is not only my personal mantra, but also the reason why I still adore Jeff Bezos. He lives it and breathes it and by golly he means it.
Thanks to Brian Conrey for pointing to this post.
Grow and be well,