Comments on: Full Ownership http://maximumcustomerexperience.com/2009/12/22/full-ownership/ Go Where Your VisionPoints Wed, 08 Sep 2010 12:23:20 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Kelly Erickson http://maximumcustomerexperience.com/2009/12/22/full-ownership/comment-page-1/#comment-77169 Kelly Erickson Tue, 22 Dec 2009 13:41:58 +0000 http://maximumcustomerexperience.com/?p=1139#comment-77169 James, I have to agree. You are a fantastic arguer. LOL. And yes, that's exactly it. When you own it, clients can see the confidence from a mile away. "Even the bad things, we'll make great here." Good stuff. Regards, Kelly James,

I have to agree. You are a fantastic arguer. LOL.

And yes, that’s exactly it. When you own it, clients can see the confidence from a mile away. “Even the bad things, we’ll make great here.”

Good stuff.

Regards,

Kelly

]]> By: James Chartrand - Men with Pens http://maximumcustomerexperience.com/2009/12/22/full-ownership/comment-page-1/#comment-77159 James Chartrand - Men with Pens Tue, 22 Dec 2009 12:46:50 +0000 http://maximumcustomerexperience.com/?p=1139#comment-77159 Small roundabout story to say, "Yes." This reminded me of a time Taylor and I were chatting about a year ago. She asked me a question, I answered firmly and she laughed. "What's so funny?" I asked. "You totally embrace yourself. It's amazing to watch, really. You qualify everything in such a way that even your worst faults sound like victories. Like here, just now - you wrote, 'I'm a fantastic arguer.' Dude! That's not supposed to be a good thing!" "Well no, but I *do* do it well... And it's true, I like a good debate..." But you see, that's the thing. The thing is that being able to own up to faults or errors or mistakes or WHATEVER is part of what I feel makes me a better person, and it takes confidence. That ability lets me be able to try new things, extend my learnings, attempt new directions, and if it doesn't work out, I own it - and I improve from it. And so does my business. Acknowledge it, know it, own it, embrace it. Yes. (Maybe I need more coffee. Do I need more coffee?) .-= James Chartrand - Men with Pens´s latest blog... <a href="http://feedproxy.google.com/~r/MenWithPens/~3/6vILOQ_szvU/sick-freelancer" rel="nofollow">What to Do with Clients When You’re Sick</a> =-. Small roundabout story to say, “Yes.” This reminded me of a time Taylor and I were chatting about a year ago. She asked me a question, I answered firmly and she laughed. “What’s so funny?” I asked.

“You totally embrace yourself. It’s amazing to watch, really. You qualify everything in such a way that even your worst faults sound like victories. Like here, just now – you wrote, ‘I’m a fantastic arguer.’ Dude! That’s not supposed to be a good thing!”

“Well no, but I *do* do it well… And it’s true, I like a good debate…”

But you see, that’s the thing. The thing is that being able to own up to faults or errors or mistakes or WHATEVER is part of what I feel makes me a better person, and it takes confidence. That ability lets me be able to try new things, extend my learnings, attempt new directions, and if it doesn’t work out, I own it – and I improve from it.

And so does my business.

Acknowledge it, know it, own it, embrace it. Yes.

(Maybe I need more coffee. Do I need more coffee?)
James Chartrand – Men with Pens´s latest blog… What to Do with Clients When You’re Sick

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