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	<title>Comments on: 90% of the Money Online Will NEVER Go to You!</title>
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	<link>http://maximumcustomerexperience.com/2010/05/11/90-of-the-money-online-will-never-go-to-you/</link>
	<description>Go Where Your VisionPoints</description>
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		<title>By: Kelly Erickson</title>
		<link>http://maximumcustomerexperience.com/2010/05/11/90-of-the-money-online-will-never-go-to-you/comment-page-1/#comment-125220</link>
		<dc:creator>Kelly Erickson</dc:creator>
		<pubDate>Tue, 11 May 2010 18:02:46 +0000</pubDate>
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		<description>Graham,

It would be hard for me to keep writing here, post after post, if I didn&#039;t believe content is the key to starting many fresh relationships with our faraway customers (though I might still manage it, I seem to have a lot of ideas I like to share, ha ha). But those 29 seconds per (average) pageview mean there is, as always, a lot of &quot;miss&quot; in the online hit-or-miss game. Jakob Nielsen is always sobering, but in a good way. He certainly gives you something to chew on.

It&#039;s far more effective to move someone who&#039;s already got the relationship with you into a buying stage than to move that 29-second-visitor. But first you have to build that relationship. It&#039;s slow (though come to think of it, the reality of get-rich-quick is slow as well), but slow and steady wins the race. One good relationship at a time!

Regards,

Kelly</description>
		<content:encoded><![CDATA[<p>Graham,</p>
<p>It would be hard for me to keep writing here, post after post, if I didn&#8217;t believe content is the key to starting many fresh relationships with our faraway customers (though I might still manage it, I seem to have a lot of ideas I like to share, ha ha). But those 29 seconds per (average) pageview mean there is, as always, a lot of &#8220;miss&#8221; in the online hit-or-miss game. Jakob Nielsen is always sobering, but in a good way. He certainly gives you something to chew on.</p>
<p>It&#8217;s far more effective to move someone who&#8217;s already got the relationship with you into a buying stage than to move that 29-second-visitor. But first you have to build that relationship. It&#8217;s slow (though come to think of it, the reality of get-rich-quick is slow as well), but slow and steady wins the race. One good relationship at a time!</p>
<p>Regards,</p>
<p>Kelly</p>
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		<title>By: Graham Strong</title>
		<link>http://maximumcustomerexperience.com/2010/05/11/90-of-the-money-online-will-never-go-to-you/comment-page-1/#comment-125209</link>
		<dc:creator>Graham Strong</dc:creator>
		<pubDate>Tue, 11 May 2010 13:52:44 +0000</pubDate>
		<guid isPermaLink="false">http://maximumcustomerexperience.com/?p=1342#comment-125209</guid>
		<description>Content is still king, because that&#039;s what starts the customer relationship. They learn about you and your company through your website -- that&#039;s the whole point of the website (in most cases). 

Of course I still believe that it is just a prelude to the &quot;real&quot; relationship. In almost every website I design and/or write content for, the main goal is to get new visitors to click on that Contact Us button.

As an aside -- I wouldn&#039;t be working as much as I am today without the Internet. Yes, there is some work in town here, but not enough to sustain me. The numbers fluctuate all the time and I actually have several big local projects on the go right now, but generally about 60% of my work is from out of town -- and all thanks to the Internet. 

So yes, my online relationships are most certainly helping my business grow!

~Graham</description>
		<content:encoded><![CDATA[<p>Content is still king, because that&#8217;s what starts the customer relationship. They learn about you and your company through your website &#8212; that&#8217;s the whole point of the website (in most cases). </p>
<p>Of course I still believe that it is just a prelude to the &#8220;real&#8221; relationship. In almost every website I design and/or write content for, the main goal is to get new visitors to click on that Contact Us button.</p>
<p>As an aside &#8212; I wouldn&#8217;t be working as much as I am today without the Internet. Yes, there is some work in town here, but not enough to sustain me. The numbers fluctuate all the time and I actually have several big local projects on the go right now, but generally about 60% of my work is from out of town &#8212; and all thanks to the Internet. </p>
<p>So yes, my online relationships are most certainly helping my business grow!</p>
<p>~Graham</p>
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