or, “Fast” and “Easy” Startup Planning To Keep Your Business From Failing
Why is it that with all the information available today on how to be successful in small business, so few people really are?
—Michael Gerber
If it were so simple, we’d all do it.
Let’s distill it as if it could be simple. We could call today’s post “How To Create a Business That Makes Money.” As always, I hope you’ll do just that with these steps. But instead, let’s call it The Money-Making Business Manifesto.
Like all good manifestos, this one gives only the top-level view. (Take a tour through MCE’s archives for in-depth articles on many of the points in this manifesto.)
Warning: Like in all good manifestos, the steps below are just as simple as they look—and just as difficult, too.
Start here:
Find something that is being done, and is being paid for* by a large enough market to sustain your business (break even/ make a small profit) if you can capture 5% of it.
Never start a business that nobody wants or uses even in some peripheral way (peripheral? Henry Ford made cars when most folks still had horses, but there was a large and verifiable, paying market, for reliable transportation).
Never start a business on the assumption that you can capture a majority of it (new businesses work their butts off to grab 5%… established businesses aim for 20-25%… more than that can happen, but if you want to stay in business you can’t aim at the miracle-success-story, you have to aim with realism).
Never start a business where the market seems huge (no one wants anything that’s aimed at everyone).
If the idea is too small, expand the definition/ realign/ change.
If it’s too big, pinpoint-focus.
This market must be full of early adopters (low resistance to change) with their ears to the ground (on the lookout for change) who have spare $$—and who are also talkative sharers. Can’t create traction if you have to spend all your energy convincing your customer. Can’t get word-of-mouth going if your Ideal Customer is a hermit, a social nincompoop, or too busy/ too fancy-pants to share.
Do it better than it is being done by anyone else (“better” meaning “far more valuable”), either through novelty/disruption or vast improvements (not vast in your mind, vast in the consumer’s mind—unmistakable and worthwhile).
Talk it up anywhere you can, from the minute you get the idea to the day you open your doors. Create buzz. Listen. Refine.
Never be afraid someone’s going to steal your idea, it’s not that unique. You are the secret sauce that will make it unique, and they can’t steal you.
Run it past real potential buyers when you know the date you will officially be able to deliver (your product or service).
Get commitments to buy from at least 5% of the people you run it past (if you can’t get this now, what makes you think you can after you’ve poured tons of good money and sweat into it?).
Bonus: Get real advance money put down.
Do not skimp on planning. Cheaping out now will doom your company—and you’re reading this because you want to succeed, right?
Finally:
Seek outside help at the planning stage. Why? Because you WILL delude yourself on at least one of these points, if not many.
Look at it this way: you’ll put thousands of hours, tens of thousands of dollars of your savings, and your family’s and friends’ goodwill on the line to make this happen. You’ll spend 1-3 years making it a success or you’ll spend 1-3 years struggling while it dies. Which would you and your support network prefer? It’s worth paying a professional to poke holes in your plan (and to advise you on ways to fix the holes) at the outset.
If it were so simple, we’d all be Bill Gates or Sam Walton.
But if you’ve got the entrepreneurial spark and you’re willing to examine your plan as critically as an investor or a bank would (both of which have no interest in 99.9% of new/small businesses, sorry), you can plan to be one of the ones in the “Success” column, with a sustainable business that makes money.
Now all you’ve got to do is check your course frequently, realign/ revisit these steps right away when you sense turbulence, and work your plan like hell.
Never stop.
Grow and be well,
Kelly Erickson
*Silicon Valley seems to be of the opinion that vast adoption rates with no revenue in sight is okay. Maybe in the Valley. Maybe, for a hobby. In the ROW (Rest of the World), we gotta eat. Make sure there is money exchanging hands in your desired niche if you hope to call it a business.
If you enjoyed this post, I hope you’ll print it out and tape it to your fridge! You may also want to subscribe by email or by RSS, and help this post to help other folks by using the “Share” button below. And if you’d like more information on creating Maximum Customer Experience for your business online, check out our Web Audit and Web Experience Solution. I’d be glad to help you move from start to sales!













22 June 2011, 8:07 am
Okay, let’s see how this works for as a manifesto for an indie-publisher:
Find something that is being done, and is being paid for* by a large enough market to sustain your business (break even/ make a small profit) if you can capture 5% of it.
*CHECK. There’s always a market for well written books. Knowing the niche (YA Fantasy) I know where to aim my efforts.
This market must be full of early adopters (low resistance to change) with their ears to the ground (on the lookout for change) who have spare $$—and who are also talkative sharers.
*CHECK. For an indie-publisher the best bet right now is in ebooks. It’s still new and growing. And readers tend to recommend what they like.
Do it better than it is being done by anyone else (“better” meaning “far more valuable”).
*CHECK. I know I’m a kick-ass writer. Much better than a lot of stuff out there.
Get commitments to buy from at least 5% of the people you run it past .
*NOPE. Thought I had it, but when it came to publishing those who promised backed away, despite the low purchase cost. Scared by the electronic format maybe? Fortunately for this point, I have low entry to market costs and plenty of time (20 years) to build an audience.
Bonus: Get real advance money put down.
*NOPE. In the future, however, yes. Once I get a good rep, I can do preorders on books, especially if I go into print.
Do not skimp on planning.
*CHECK. I have a concrete 20 year plan that’s based on repeating steps over and over again. My marketing efforts are weak right now as well, but I’m taking the time to build stock before I hit the world with a marketing blitz (part of the planning, planning, planning). Also building up my marketing strategy piece by piece rather than trying to do it all at once.
Seek outside help at the planning stage.
*CHECK. I’ve been reading like crazy to get caught up on the how-to of this new market and have adjusted my plans accordingly. Also I have help in the product development, paying for the things I don’t do well (editing, cover design).
Work your plan like hell.
*DOUBLE-CHECK. Writing more than I have ever in my life. Within a year I should have 7 books ready to go to market. My marketing efforts will therefore have real weight by that point then.
Never stop.
*TRIPLE-CHECK. I take breaks, but they’re scheduled breaks and I know exactly what I need to do next. And the best thing about never stopping is that every time I write something new or repeat a marketing effort, I do it better than the last time. by the time I break out (in five to ten years), I’ll be a wiz!
Thanks Kelly! You’ve just totally made my day! You have no idea how much better I feel knowing that yes, I’m totally on the right track with this fiction business. Woo hoo!
28 June 2011, 7:22 am
Alex,
You just made it look TOO easy.
‘Course that’s because you put in the hardest work before you came by to read this. You know how much I love your enthusiasm—if only you could bottle it!
Keep working that personal manifesto and good (great) luck!
Regards,
Kelly
28 June 2011, 3:25 pm
I still hate the whole sales thing, but I can overcome that with my enthusiasm.
Alex Fayle´s latest blog… Debut Novel Launch: An Extraordinarily Ordinary Life
28 June 2011, 9:42 pm
Alex, I think secretly… very, verrrry secretly… everyone hates sales.
13 July 2011, 5:08 am
Okay, so like this post has had me thinking for a while, especially about the planning part.
The one thing that I’m missing is stock. A writer’s stock is in stories and in the old traditional publishing world, a writer produces a book, sells the rights to a publisher then produces another book to sell. In the new indie-publishing world, the people who’ve had wild success are the one with lots of books published in a short time. They do this partly to generate buzz but also to take advantage of marketing efforts.
So, I’ve tested the market with a single book and have discovered that lots of marketing is necessary. Now it’s time to go back into planning mode and produce several more books and a marketing plan. I’ve therefore decided that 2012 is going to be a preparation year for a huge publishing/marketing blitz in 2013.
So, thanks again for this amazing post. You really have a great way of explaining things!
Alex Fayle´s latest blog… Teenage Angst: Excerpt from Decay’s Hope
13 July 2011, 7:49 am
Alex,
Thanks. This one really needed to be written—some posts just eat at me ’til I send ‘em out into the world. I hope it grabs everyone who reads it as strongly as it did you.
One thought from the outside for you… not even sure if it’s useful, but when you said “in the old traditional publishing world” it got me thinking.
In the old publishing world a lot of times writers got their “in” with traditional publishers through smaller stories in magazines.
I would bet that times haven’t changed that much—smaller stories in mags could probably draw people to an indie book author online, just as well as they drew folks to find the book at the bookstore before (maybe even better since you don’t have to leave the house after you finished the awesome read in the magazine, just walk over to your computer and type in an address…). Even articles *about* the writing in writers’ mags, not just fiction in fiction mags, could work like that.
You may already have thought about it, but I thought I’d throw that out there since you got my ideas flowing.
Later,
Kelly